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Clinic Type

Radiology

Address

—

Phone

(847) 432-8000

Email

idph@adco.agency

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Diagnostic Imaging

Technology & Equipment

  • CT Scan

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Illinois Hospital Report Card (satisfaction / would recommend): 76% of patients would definitely recommend; 75.00% highly satisfied (percent of patients highly satisfied shown for Q1 2019–Q4 2019 in the report card view) (Not stated (report card uses HCAHPS survey; no explicit review count shown in provided snippet))
  • BBB (Better Business Bureau) – customer reviews: Not stated in provided snippet (Not stated in provided snippet)
  • Yelp – patient reviews: Not stated in provided snippet (Not stated in provided snippet)

Patients praise

  • Some patients report acceptable experiences with services such as mammograms (prior to the billing change)
  • Report-card measures show relatively favorable recommendation/ satisfaction percentages (e.g., would definitely recommend; highly satisfied)

Common complaints

  • Billing/coding issues and unprofessional interactions reported (e.g., mammogram billed as diagnostic imaging vs routine; difficulties getting explanations)
  • Delays in radiology/imaging report release and delays in test-result turnaround in ER context
  • General dissatisfaction themes such as poor responsiveness/customer service/building maintenance reported in external review sources

"“They billed the wrong code for my mammogram… it was unclear why I had the diagnostic imaging instead of routine”"

— BBB customer review snippet (NorthShore/Endeavor, Highland Park)

"“my latest issue is with a radiology (imaging) report—it’s marked as ‘scheduled for release,’ but still hasn’t been made available”"

— Localitybiz review snippet (NorthShore Highland Park Hospital)

"“If I could give this hospital's ER zero stars…”"

— Yelp review snippet (Endeavor Health Highland Park Hospital)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Endeavor Health Highland Park is part of Endeavor Health, a large Chicagoland integrated health system. They operate in the Highland Park area as one of nine hospitals in the system, which includes eight Magnet-recognized acute care hospitals and a broad network of over 300 ambulatory locations across seven counties. The organization totals more than 28,300 team members and 1,900 employed physicians, serving more than 4.1 million residents. Highland Park Hospital contributes to this network with a focus on high-quality patient care within the Endeavor Health system.

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