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About

PromptMed Urgent Care is a privately held urgent care and occupational health provider headquartered in Highland Park, IL. Founded in 2014, it operates walk-in medical clinics across Northern Illinois (currently 7 offices) with 8am–8pm weekdays and 9am–5pm weekends. Services include urgent care, occupational health, adult and pediatric care, digital X-ray, EKG, lab testing, physicals, vaccinations, flu shots, drug screening, and workers’ compensation. They accept major commercial insurance and offer self-pay options, aiming to provide affordable, quality care. Key Highland Park location: 1849 Green Bay Rd, Suite 171, Highland Park, IL 60035 (HQ). 24/7 walk-in accessibility with same hours across clinics.

Clinic Type

Urgent Care

Address

1849 Green Bay Rd, Suite 171, Highland Park, IL 60035

Phone

18476529700

Email

info@mypromptmed.com

Opening Hours

Hours: Monday-Friday: 8am-8pm; Saturday & Sunday: 9am-5pm

Services Offered

—

Technology & Equipment

  • In-house digital X-ray imaging

Insurance & Payment

  • Most Insurance Accepted

Languages Spoken

—

FAQs

Checked in online

Not specified on page

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Yelp: Not stated in provided snippet (Not stated in provided snippet)

Patients praise

  • Fast visit turnaround
  • Clean facility
  • Friendly/helpful staff
  • Comforting, easy communication
  • Streamlined process (minimal waiting)

Common complaints

  • BBB profile indicates at least one complaint with failure to respond; not BBB-accredited.

"Fast, clean and competent. Went in for a sinus infection and was out with a Covid/flu test and a script in 20 min. Nice people too."

— Yelp (PromptMed Urgent Care - Highland Park)

"Everyone who works there is so kind, friendly and easy to communicate with! They make me feel like I'm at home, so that I can relax and feel well cared for."

— PromptMed Urgent Care – Highland Park page

"By far nicest urgent care I have been to. The process was very quick... everything was very clean."

— PromptMed Urgent Care – Testimonials

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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