PromptMed Urgent Care
Urgent Care • Highland Park, IL • Since 2014
About
PromptMed Urgent Care is a privately held urgent care and occupational health provider headquartered in Highland Park, IL. Founded in 2014, it operates walk-in medical clinics across Northern Illinois (currently 7 offices) with 8am–8pm weekdays and 9am–5pm weekends. Services include urgent care, occupational health, adult and pediatric care, digital X-ray, EKG, lab testing, physicals, vaccinations, flu shots, drug screening, and workers’ compensation. They accept major commercial insurance and offer self-pay options, aiming to provide affordable, quality care. Key Highland Park location: 1849 Green Bay Rd, Suite 171, Highland Park, IL 60035 (HQ). 24/7 walk-in accessibility with same hours across clinics.
Clinic Type
Urgent Care
Address
1849 Green Bay Rd, Suite 171, Highland Park, IL 60035
Phone
18476529700
info@mypromptmed.com
Opening Hours
Hours: Monday-Friday: 8am-8pm; Saturday & Sunday: 9am-5pm
Services Offered
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Technology & Equipment
Insurance & Payment
Languages Spoken
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FAQs
Checked in online
Not specified on page
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: positive
- Yelp: Not stated in provided snippet (Not stated in provided snippet)
Patients praise
- Fast visit turnaround
- Clean facility
- Friendly/helpful staff
- Comforting, easy communication
- Streamlined process (minimal waiting)
Common complaints
- BBB profile indicates at least one complaint with failure to respond; not BBB-accredited.
"Fast, clean and competent. Went in for a sinus infection and was out with a Covid/flu test and a script in 20 min. Nice people too."
— Yelp (PromptMed Urgent Care - Highland Park)"Everyone who works there is so kind, friendly and easy to communicate with! They make me feel like I'm at home, so that I can relax and feel well cared for."
— PromptMed Urgent Care – Highland Park page"By far nicest urgent care I have been to. The process was very quick... everything was very clean."
— PromptMed Urgent Care – TestimonialsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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