Ohio State Urgent Care The Well Hilliard
Urgent Care • Hilliard, OH • 1 (The Well, Hilliard) locations
Clinic Type
Urgent Care
Address
3995 Cosgray Road Suite 2000B
Phone
+1 614-293-3200
webmaster@osumc.edu
Opening Hours
Monday–Sunday: 9:00 a.m. – 6:30 p.m. (extended hours vary by day; Saturday 9 a.m. – 3:30 p.m.; Sunday 9 a.m. – 3:30 p.m.)
Services Offered
Technology & Equipment
Insurance & Payment
Visit is billed at a primary care rate.
Self-pay urgent care visit starts at $150, Sports, camp, school and work permit physicals for students up to age 18: $39, Self-pay (urgent care) starts at $150
Languages Spoken
Pricing
FAQs
What services are offered at Ohio State Urgent Care The Well Hilliard?
Urgent care services including evaluation and treatment for minor to serious illnesses and injuries; lab services, x-ray, splints, stitches, EKG, prescriptions, audiometry, vision testing, biometric screening.
What services are provided at Ohio State Urgent Care The Well Hilliard?
Walk-in care for minor to serious non-life-threatening illnesses and injuries; lab services, X-ray, splints and braces, stitches, EKG, prescriptions, audiometry, vision testing and biometric screening.
What ages are treated?
Treats patients 6 months and older.
What conditions are treated?
Cold/flu/strep/COVID-19 symptoms, eye/ear/throat/sinus/respiratory infections, abdominal pain, nausea, vomiting and diarrhea, seasonal allergies, rashes, insect bites, minor burns/bruises/cuts, urinary issues, sexual health concerns, suspected broken bones/sprains/back pain, and physicals for sports/camp/school/work permits.
How much does a visit cost?
Self-pay urgent care visit starts at $150; physicals for students up to 18: $39; most insurances accepted; billed at primary care rate.
What about parking and check-in?
Park in the main surface lot across from the main entrance into The Well; enter through the main entrance and check in at The Ohio State University Wexner Medical Center suite to the left.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz (aggregating Google/other reviews for Ohio State Urgent Care Hilliard locations): Mixed, featuring both 5-star and 1-star reviews (Not explicitly totaled in provided sources)
Patients praise
- Friendly receptionists (in some instances)
- Clean facility
- Polite and prompt nursing/medical staff (in some instances)
- Convenience of online scheduling
Common complaints
- Long and unpredictable wait times even with appointments
- Lack of communication from front desk staff regarding delays
- Perceived lack of care or attention to patient symptoms
- Privacy concerns related to thin walls allowing conversations to be overheard
"No communication from the front desk when wait times go from an estimated 10-15 minutes to over 90 minutes, even with an appointment."
— LocalityBiz (Patient review)"Scheduled an appointment online and did not have a wait time upon arrival. Receptionist was friendly. Very clean facility. Nurse and Nurse Practitioner were polite and prompt."
— LocalityBiz (Patient review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Ohio State Urgent Care Opens in Clintonville | OSU Health Plan — Dec 8, 2025
- Ohio State Physical Therapy The Well Hilliard — Sep 11, 2025
- Ohio State Integrative Health The Well Hilliard — Sep 22, 2025
- The Well Celebrates Grand Opening - OSU Health Plan — Sep 18, 2025
- Ohio State Behavioral Health The Well Hilliard — Apr 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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