Duke Primary Care Hillsborough
Primary Care • Hillsborough, NH
Clinic Type
Primary Care
Address
267 S Churton St Hillsborough, NC 27278-2695
Phone
919-732-8131
DHLNFinancialassist@duke.edu
Opening Hours
Mon-Fri 8:00 am–5:00 pm; Sat Closed; Sun Closed
Telehealth
Available (My Duke Health portal supports online care)
Services Offered
Insurance & Payment
Duke Health contracts with most major health insurance carriers; verify with your insurer for network participation and potential patient liability.
Insurance, Financial assistance available
Languages Spoken
FAQs
What services are offered at Duke Primary Care Hillsborough?
Family medicine care and lab services in one location, including annual physicals, immunizations, chronic illness management, women's health care, and care for acute illnesses.
What are the clinic hours?
Clinic Hours: Monday–Friday 8:00 am–5:00 pm; Saturday and Sunday closed.
Can I get same-day appointments for new or established patients?
Yes, same day appointments are often available for acute illnesses.
Do they offer lab tests and X-rays on site?
Yes, lab tests and X-rays are available at the clinic.
Is online access to my health information available?
Yes, via My Duke Health (formerly Duke MyChart) for viewing results, scheduling, refills, and messaging the care team.
How can I manage costs or financial assistance?
Duke Health outlines a financial assistance policy and encourages checking insurance coverage prior to scheduling; financial assistance is available for uninsured patients.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- DukeHealth.org: 4.91 out of 5 (Clinic profile) (423 (aggregated))
- DukeHealth.org: 4.97 out of 5 (Dr. Jane Satter) (130 (reviews))
- DukeHealth.org: 4.95 out of 5 (Dr. Kristi M. Smith) (175 (reviews))
Patients praise
- Friendly and welcoming staff
- Physicians take time with patients
- Thorough and personable care
- Consistent positive experiences over many years
Common complaints
- Difficulty reaching staff via phone
- Unanswered calls/voicemails
"The staff is always friendly and welcoming. Dr. Zachary Smith always takes the time to make the patients feel comfortable and explains items in detail."
— Loc8NearMe user review"The customer service once there is great! The only recommendation is an improved phone experience."
— Loc8NearMe user review"I've been a patient at Duke Primary Care in Hillsborough for 11 years, and I could not be happier."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Deborah Ann Ballard, MD, MPH | Internal Medicine Doctor | Duke Health — Feb 17, 2026
- Elizabeth L. Drews, PA - Physician Assistant in Hillsborough, NJ — May 14, 2026
- Dr. Cynthia Weeks, MD - Family Medicine Physician in Hillsborough, NC | Healthgrades — Jun 20, 2026
- Dr. Lauren J. Scott, MD - Internal Medicine Physician in Chapel Hill, NC — May 14, 2026
- Petición · Preserve Beard Farm & Hillsborough's medical & community history - Hillsborough, Estados Unidos · Change.org — May 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Hillsborough
Concord Hospital Family Health Center is part of the Concord Hospital Health System, headquartered at 250 Pleasant Street, Concord, NH 03301. The system operates six U.S. offices, including facilities in Franklin, Laconia, and Concord, NH. The site highlights locations across New Hampshire and notes internal community recognition, such as staff awards within the Concord Hospital Trust. If you’re seeking a specific “Family Health Center” in Hillsboro or Hillsborough, this page confirms the broader network but does not list a Hillsboro location. Consider contacting the HQ or listed NH offices for exact Hillsboro/Hillsborough services and scheduling.
Comparing your options?
See other primary care clinics in Hillsborough, or search the full directory by insurance, ratings, and more.