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Clinic Type

Acupuncture

Address

WSHC Hilo Clinic (Whole Systems Healthcare)

Phone

(808) 300-2432

Email

hilo@wshcare.org

Opening Hours

HILO Office – Open Tuesday through Friday

Services Offered

  • Naturopathic Medicine
  • Acupuncture and Gentle Body Work
  • Holistic Treatments

Team

  • Dr. Heather Becker-Brungard — Naturopathic Doctor & Acupuncture

Insurance & Payment

  • ASH - American Specialty Health
  • VA TriWest Health Care Alliance
  • Wellcare/Ohana Health Plan
  • Humana HI Medicare Advantage
  • Workers Compensation
  • Motor Vehicle Accident and Personal Injury Claim
  • Kaiser (through ASH network)
  • HMSA (out-of-network)
  • ASH

Acupuncture: contracted with many Kaiser, HMSA and AlohaCare plans; Naturopathic Medicine: HMSA out-of-network.

Out-of-pocket payment, out-of-pocket

Languages Spoken

Pricing

  • Time of Service Payment: We accept out-of-pocket payment for our services.

Current Offers

Now accepting new patients

FAQs

What are the hours for the HILO office?

HILO Office – Open Tuesday through Friday.

How can I schedule an appointment?

Please call, text, or email to schedule.

What is the HILO address?

192 Kapiolani St Hilo, HI 96720

What are the contact details for the HILO office?

Phone: (808) 300-2432; Fax/Secondary: (888) 398-3729; Email: hilo@wshcare.org

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Heaven & Earth Acupuncture: 4.8 stars (50 reviews)
  • Dr. Sarah Strong, ND (Healthgrades): 3.4 stars (7 reviews)
  • Hilo Acupuncture Center: 5.0 stars (4 reviews)
  • East Hawaii Acupuncture: 5.0 stars (7 reviews)

Patients praise

  • attentive and thorough care
  • effective pain relief and symptom management
  • knowledgeable and collaborative practitioners
  • compassionate and welcoming clinic environments
  • holistic approach to health and wellness

Common complaints

  • concerns regarding clinical judgment and potential medical contraindications
  • lack of perceived care or empathy in patient interactions

"Worst practitioner on the island and a bad person... she was given all that info and knew what meds my child was on just never bothered to check but there was a contraindication"

Healthgrades review of Dr. Sarah Strong

"With over 30,000 treatments performed, the practice combines traditional and modern methods to provide tailored expertise. Patients praise the knowledgeable practitioners and their ability to address the root cause of problems"

BestProsInTown overview of Big Island Acupuncture

"I went from the advice of two friends and my husband, and boy, am I glad I listened! I had acupuncture for the 1st time, and a massage and adjustment. It was really soothing and it worked like magic!"

Birdeye review of Heaven & Earth Acupuncture

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More acupuncture clinics in Hilo

Hilo, HI·Acupuncture

Big Island Acupuncture & Oriental Medicine (Hilo) is a small medical practice in Hilo, Hawaii, focused on acupuncture, Oriental medicine, and related wellness services. Key points: - Services likely include acupuncture, traditional Oriental medicine, and aspects of functional medicine, stress and pain management, and wellness coaching. - Location: Hilo, Hawaii; main contact: 808-934-9858. - Practicum size: small practice with 1–10 employees; online presence modest (about 771 monthly visits). - Website: bigislandacu.com; social presence minimal (LinkedIn with limited followers). If you’re specifically seeking functional medicine in Hilo, this site appears to present as a combined acupuncture and functional/integrative approach within a healthcare/wellness framework. For precise services, appointment availability, and treatment plans, contact them directly or visit the site.

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