Hilo Family Dental - Hawaiʻi Island Community Health Center
Dental • Hilo, HI
Clinic Type
Dental
Address
1257 Kilauea Avenue Suite 100, Hilo, HI 96720
Phone
(808) 333-3600
medical.records@HICommunityHealthCenter.org
Opening Hours
Monday – Friday 7:00 AM – 5:30 PM; Closed for Lunch 12:00-1:00 PM; On the first Thursday of each month, open late at 9:00 AM for department meetings
Services Offered
Team
Insurance & Payment
No one is turned away for lack of insurance or inability to pay for services.
insurance, self-pay, sliding scale (may vary by location)
Languages Spoken
—
FAQs
What are the clinic hours?
Monday – Friday 7:00 AM – 5:30 PM* Closed for Lunch 12:00-1:00 PM On the first Thursday of each month, we open late at 9:00 AM to allow for department meetings.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google Maps (via top-rated.online): 3.4/5 (based on online aggregator data) (Aggregated across a large number of total reviews for HICHC locations)
- Vitals.com: 3.3/5
Patients praise
- Friendly and helpful staff in some interactions
- Satisfaction with dental care services specifically
- Some patients find providers knowledgeable and thorough
Common complaints
- Difficulty scheduling appointments and long wait times
- Poor communication and unresponsiveness from staff or call centers
- Issues with administrative processes such as referrals and insurance verification
- Frustration with office policies regarding new patients and emergency care
"They are so friendly and helpful. My favorite dentist in Hilo for sure."
— Birdeye (HICHC Hilo Family Dental)"Worst experience ever. The call center or customer representatives are not consistent with giving customers the RIGHT information. You pretty much get bounced around with East side and West side."
— Birdeye (HICHC Kealakekua Family Health)"Speaking specifically about the dental office: I like the staff and the way they interact with patients. But, they talk you into agreeing to services without helping you check insurance coverage."
— LocalityBiz (HICHC Kealakehe Family Health)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Big Isle clinic cares for those on the streets — Aug 27, 2025
- New pharmacy locker opens at Kaʻū Family Health Center : Big Island Now — Feb 14, 2026
- Dr. Paul H. Byun, DDS - Dentist in Hilo, HI — May 14, 2026
- Street Medicine Program To End At Year-End – Big Island Video News — Dec 17, 2025
- 'Ohana Health Plan, the Centene Foundation, and Hawai'i Island Community Health Center Unveil New Mobile Clinic to Expand School-Based Healthcare — Jul 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
More dental clinics in Hilo
Island Ohana Dental is a small family-friendly dental practice based in Hilo, Hawaii, offering general, cosmetic, and preventive dentistry for all ages. Key details: - Location: Hilo, Hawaii, with two offices at 519 E Lanikaula St, Hilo, HI 96720 - Services: Family dentistry, cosmetic dentistry, preventive care, plus general dental treatments (e.g., tooth extractions, implants) - Team: 2 employees (one general manager and one medical staff) - Contact: Phone (808) 935-4800 - Web presence: Website islandohanadental.com; LinkedIn page available - Visitors: About 1,832 monthly visits; traffic growth strong If you’re researching a family and cosmetic dentist in Hilo, Island Ohana Dental focuses on preventive care and a family-friendly approach.
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