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Med Spa & Beauty Services - IMI Clinics - Hilo & Kailua-Kona

Med Spa • Hilo, HI

About

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Clinic Type

Med Spa (multi-location group)

Address

EAST HAWĪI MED SPA, 1028 Kinoole Street, Suite 104, Hilo, HI 96720; WEST HAWAIʻI MED SPA, 74-5599 Luhia #E5, Kailua-Kona, HI 96740

Phone

(808) 657-4644

Email

info@imiclinics.com

Opening Hours

Monday 8am–2pm; Tuesday 8am–6pm; Wednesday 8am–2pm; Thursday Closed; Friday 8am–6pm; Saturday & Sunday Closed

Website

https://imiclinics.com/

Services Offered

Med spa services
Aesthetic treatments
Wellness treatments
Botox and neurotoxins
Injectable fillers
Infusions and needling
Thread lift with HDPDO threads
Hair restoration
Facials
Chemical peels
Brow and lash care
IPL/laser treatments
CO2 laser resurfacing
ClearLift non-ablative resurfacing
Tattoo removal
Laser hair reduction
Cryoskin fat reduction
Weight management
Vitamin injections
Vitamin infusions
Holistic wellness options
Rewards program

Technology & Equipment

Cutting-edge technology for esthetic and wellness treatments
VIP rewards program

Team

Dr. Joanna Smith, Nurse Practitioner — Founder/Physician/Nurse Practitioner

Insurance & Payment

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Phone/online scheduling, In-person payments, Credit cards (assumed)

Savings plan: Rewards program offering discounts, access to special pricing, VIP benefits

Languages Spoken

English

FAQs

What services does IMI Clinics offer?

Medical aesthetics and wellness treatments including Botox, fillers, facials, peels, laser/laser resurfacing, hair restoration, weight management, vitamin therapies, and more.

What are the hours for East Hawaii Med Spa?

Monday – 8am – 2pm; Tuesday – 8am – 6pm; Wednesday – 8am – 2pm; Thursday – Closed; Friday – 8am – 6pm; Saturday and Sunday – Closed

What are the hours for West Hawaii Med Spa?

Hours – By Appointment Only

Social Media

Tiktok Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Google: 4.8/5 (53 Google reviews)

Patients praise

Professional, knowledgeable, and caring provider (Dr. Joanna Smith)
Comfortable and warm clinic environment
Effective weight loss management program
High satisfaction with cosmetic aesthetic treatments (Botox, fillers, facials)
Personalized care approach

Common complaints

Lack of upfront pricing transparency
Dissatisfaction with treatment results

"They didn't give a total price before treatment. I wanted to throw up when I got the bill. I was also really unhappy with the results."

— Yelp user review

"Dr. Jo is just amazing, she makes you feel comfortable, she’s warm, and you’re not just like a patient with her, she really gets to know you and she takes the time to just get to know and makes you like feel just very comfortable."

— Clinic Testimonial (Tiffany B.)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].