Obstetrics and Gynecology (Ob-Gyn) at Kaiser Permanente Hilo Clinic
Obstetrics (OB-GYN) • Hilo, HI
Clinic Type
Obstetrics (OB-GYN)
Address
1292 Waianuenue Ave, Hilo, HI 96720
Phone
1-833-833-3333
directoryupdate-hi@kp.org
Opening Hours
Monday through Friday, 8 a.m. to 5 p.m.
Emergency Care
After-hours advice available; Appointments/information/24-hour cancellations: 1-833-833-3333 (Toll free)
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for the Obstetrics and Gynecology department at Kaiser Permanente Hilo Clinic?
Monday through Friday, 8 a.m. to 5 p.m.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades, Vitals, and Top Rated Local: Varies significantly; individual OB-GYN ratings range from approximately 3.1 to 4.4 out of 5 stars across different platforms (Based on varying numbers of reviews per provider (e.g., 14-17 ratings per physician))
Patients praise
- Some individual physicians are described as compassionate, thorough, and professional
- Some patients report feeling comfortable and well-cared for by specific providers
- Occasional praise for friendly and helpful interactions with certain staff members
Common complaints
- Difficulties scheduling appointments and long wait times for access to care
- Dissatisfaction with office staff interactions, including reports of being rude or dismissive
- Perceived lack of personalized attention, with some patients feeling rushed during visits
- Reports of poor communication regarding test results and follow-up care
- Concerns regarding the availability of physicians versus physician assistants
"Dr. Nakamoto is wonderful, and I am very happy with the care I receive from her. Her office staff, on the other hand, are very rude and talk down to (or at) patients."
— Patient review on Healthgrades/Vitals"There has been a steady decline in the quality and availability of care at this facility. If I need same day care, nothing but physicians assistants are ever available, and I have not been impressed with their quality."
— Patient review on WebMD/Yelp"The women in this office tell you that you’ll receive a call back in 1-2 days, but I’ve been waiting over 3 weeks and nobody actually calls back."
— Patient review on Vitals regarding a local OB-GYN practiceSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hawaii faces growing OB-GYN shortage, leaving many women waiting months for care | News | kitv.com — Oct 9, 2025
- Day 3 of Kaiser strike in Hilo - Hawaii Tribune-Herald — Oct 17, 2025
- New Professorship Expands Advanced Gynecologic Surgery Options for Women in Hawaiʻi | John A. Burns School of Medicine — Mar 1, 2026
- 1st gynecological surgery professorship expands access in Hawaiʻi | University of Hawaiʻi System News — Mar 20, 2026
- Kimberly Phipps — Jun 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
More obstetrics (ob-gyn) clinics in Hilo
Summary: East Hawaii Health Clinic at Pahoa (Puna Community Medical Center) provides primary and urgent care services with a wide range of specialties, including women’s health and gynecologic services. While the page lists general services and two Pahoa locations, it does not mention a Hilo (East Hawaii Health Hilo) gynecology clinic specifically. If you’re seeking gynecology care in Hilo, you may want to check East Hawaii Health Clinic’s other Hawaii locations or contact them directly to confirm services and availability in Hilo. Contact: (808) 965-2313, (808) 932-3880, or (808) 930-6001.
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See other obstetrics (ob-gyn) clinics in Hilo, or search the full directory by insurance, ratings, and more.