Sunshine Pediatric Clinic
Pediatrics • Hilo, HI
Clinic Type
Pediatrics
Address
—
Phone
—
adminsupport@sunshinepediatricclinic.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Team
Insurance & Payment
Note: HMSA patients reassigned to a new provider on July 1, 2024. Sunshine Pediatric Clinic will only provide access to medical records and vaccination history online.
Languages Spoken
—
FAQs
When did Sunshine Pediatric Clinic permanently close?
June 30, 2024
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3 out of 5 stars (21 reviews)
- Yelp: 2.5 out of 5 stars (4 reviews)
Patients praise
- Some patients reported positive experiences with the medical staff and physician assistants, citing them as caring and great at what they do
- Some individual providers were praised as being the best by certain patients
Common complaints
- Difficulty scheduling appointments and reaching the clinic by phone
- Allegations regarding business/management practices including issues with employee paychecks
- Patient concerns over "gaslighting" by providers and management
- Complaints regarding specific doctor bedside manner (curt, dismissive, impatient)
- Requirement of full vaccination for patients
- Negative experiences reported by Medicaid patients regarding treatment quality
"Doctor Craddock was curt and dismissive, and rolled her eyes at one of my questions... My daughter did not want to remove her underwear and the doctor was frustrated and impatient."
— Birdeye review"Professional staff and friendly atmosphere! The doctor and physicians assistant are great at what they do and care for the kids!"
— Yelp review (Saba S.)"This place is basically closed. Dr Craddock and her husband have been gaslighting their patients, and their employees. The staff has had their paychecks bounce."
— Yelp review (Phil S.)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 'Ohana Health Plan, the Centene Foundation, and Hawai'i Island Community Health Center Unveil New Mobile Clinic to Expand School-Based Healthcare — Jul 30, 2025
- Doctor's office for Big Isle schools gets wheels — Jul 31, 2025
- SouthernMED Pediatrics Expands into Rock Hill with Addition of Sunshine Pediatrics - Newzealand Mirror — Oct 16, 2025
- ‘Ohana Health Plan, Centene Foundation, and HICHC deploy mobile clinic to — Jul 30, 2025
- RCN America - Texas: Sunshine Pediatric Dentistry and Orthodontics Introduces a Specialty Boutique Store for Enhanced Dental Care Experience — Jun 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pediatrics clinics in Hilo
Pediatric Care at Hawaiʻi Island Community Health Center in Hilo, HI provides comprehensive health services for children including medical care, dental care, and behavioral health care. The clinic offers preventive and acute medical care, same-day visits, confidential teen visits, developmental screening, and support services such as tobacco and vaping prevention education, insurance enrollment, and referrals for specialty care. Not all services are available at all locations or at all times.
Big Island Healthcare is a pediatrics clinic in Hilo, Hawaii, located at 409 Kilauea Avenue. The clinic provides comprehensive primary care and pediatric services, accepting new patients. The clinic is part of Big Island Healthcare, which operates two Hilo locations and aims to provide compassionate, patient-centric healthcare to the Hawaii Island community.
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