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Clinic Type

Speech Therapy

Address

76 Puuhonu Pl, Hilo, HI 96720

Phone

(808) 432-5955 (Oahu) or 1-800-966-5955 (toll free, neighbor islands)

Email

directoryupdate-hi@kp.org

Opening Hours

through Friday, 8 a.m. – 5 p.m. or Saturday, 8 a.m. – noon.

Website

https://healthy.kaiserpermanente.org/hawaii/facilities/the-rehabilitation-hospital-of-the-pacific-at-hilo-138493/departments/speech-language-pathology-dlp-300831

Emergency Care

TTY 711; Civil Rights Coordinator contact information provided; call 1-800-966-5955 or email as listed

Services Offered

  • Speech Therapy

Insurance & Payment

—

Languages Spoken

—

FAQs

What are the facility hours?

through Friday, 8 a.m. – 5 p.m. or Saturday, 8 a.m. – noon.

Social Media

TwitterYoutubeFacebookLinkedinInstagram

Photos

at The Rehabilitation Hospital of the Pacific at Hilo — Speech Therapy clinic in Hilo, HI — photo 1at The Rehabilitation Hospital of the Pacific at Hilo — Speech Therapy clinic in Hilo, HI — photo 2at The Rehabilitation Hospital of the Pacific at Hilo — Speech Therapy clinic in Hilo, HI — photo 3at The Rehabilitation Hospital of the Pacific at Hilo — Speech Therapy clinic in Hilo, HI — photo 4at The Rehabilitation Hospital of the Pacific at Hilo — Speech Therapy clinic in Hilo, HI — photo 5at The Rehabilitation Hospital of the Pacific at Hilo — Speech Therapy clinic in Hilo, HI — photo 6at The Rehabilitation Hospital of the Pacific at Hilo — Speech Therapy clinic in Hilo, HI — photo 7at The Rehabilitation Hospital of the Pacific at Hilo — Speech Therapy clinic in Hilo, HI — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Top Rated Local: Average rating of 4.5 to 5.0 in limited external reviews for the Hilo location (Very limited number of reviews (1-3 reviews found for Hilo location))

Patients praise

  • Compassionate nursing and support staff
  • Effective physical therapy services
  • General patient satisfaction from some family members of former patients

Common complaints

  • Allegations of violating the Civil Monetary Penalties Law regarding illegal remuneration (kickbacks) to a physician
  • Concerns about responsiveness to patient call buttons and patient care assistance
  • Reports of impersonal or cold interactions with front office staff
  • Concerns about adequacy of nutrition/feeding assistance

"They are NO non-sense but with LOTs of compassion from the nurses, nurse aids, cleaning crew and yes the PT."

— Yelp review for REHAB Hospital of the Pacific

"The only gripe is after the renovation the front office has become real impersonal and very cold."

— Unilocal review for REHAB Hospital of the Pacific

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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