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About

Olympus Family Medicine is a medical practice based in Frisco, Texas with 3 offices in the United States. The company operates in the medical/healthcare sector and has about 10 employees. Primary contact: scheduling@olympusclinic.com and phone +1 801 277 2682. While the page highlights the organization as active and lists locations in Frisco, TX, and Utah, it does not provide detailed Utah-specific services. If you’re seeking care in Utah (Holladay area), you may want to contact them directly for service availability and to confirm any Holladay/Utah appointments.

Clinic Type

Urgent Care

Address

Holladay, Salt Lake Area (serving Holladay, Salt Lake, Murray, Midvale, Millcreek, Cottonwood)

Phone

(801) 277-2682

Email

scheduling@olympusclinic.com

Opening Hours

M-Th 8am - 4pm, Friday 8am - 1pm

Emergency Care

Urgent care services available for wide range of acute conditions

Services Offered

  • Primary Care
  • Pediatrics
  • Geriatrics
  • Acute care
  • Physicals
  • Immunizations
  • Pap testing
  • Breast exams
  • Birth control
  • Cryosurgery
  • Treatment of skin conditions (warts, moles)
  • Fracture care
  • Laceration repair
  • Lumpectomies
  • Vasectomies
  • Minor surgeries
  • On-site laboratory
  • X-ray
  • DOT/CDL Physicals
  • Nutrition Counseling
  • Clinical Research Studies
  • Urgent Care
  • Same day appointments
  • Infant and child care

Technology & Equipment

  • On-site laboratory
  • X-ray
  • Electronic health records (implied by modern facility)

Team

  • Olympus Family Medicine physicians, Board-certified American Board of Family Physicians — Board-certified family physicians

Insurance & Payment

  • Medicare
  • Medicaid
  • Commercial insurance plans listed via links and partners in extras
  • Most area insurance plans

Multiple insurance providers listed in extras; specific plans not enumerated on page. Accepts Medicare and various listed networks via linked partners.

Payment methods shown on payment page (not enumerated here), Financing available per financial policy document, cash, check, bank card, money order

Financing: Financial policy and agreement document linked; Online payment portal linked

Languages Spoken

  • English

Pricing

  • Pricing not explicitly listed on page; on-site services and urgent care described

Current Offers

New patient offer not specified

FAQs

What services are offered on site?

Laboratory, X-ray, DOT/CDL Physicals, Nutrition Counseling, Clinical Research Studies; same-day and urgent care available.

How do I pay for services if I do not have insurance?

If you do not have insurance, please be prepared to pay for your visit at the time services are provided.

How can I get questions about my appointment answered?

If you have questions about your appointment, feel free to call (801) 277-2682.

What should I bring to my appointment regarding insurance?

Bring your current insurance card with you to each appointment.

What about billing questions?

We welcome calls regarding bills and insurance, M-Th 8am - 4pm, and Friday 8am - 1pm. You may call the phone number listed on the bottom of your monthly statement, or call (801) 277-2682, and you will be connected with a billing consultant who will assist you.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.0 out of 5 stars (91 reviews (on Yelp))
  • WebMD: Not explicitly aggregated, but includes negative individual ratings (6 reviews)

Patients praise

  • Some individual physicians, particularly Dr. Cathy Coates, receive high praise for being caring and attentive
  • Convenient location for some patients
  • Occasional appreciation for efficient nurses and helpful staff members

Common complaints

  • Frequent complaints about aggressive, predatory, or incompetent billing practices and surprise collections notices
  • Reports of rude, unprofessional, or unresponsive front office staff
  • Frustration with appointment scheduling, difficulty reaching the clinic, and long wait times
  • Claims of poor quality of care, misdiagnoses, and perceived lack of attention from overwhelmed doctors

"If there was a negative star I'd give it. They made my Mother who's Elderly and permanently Handicapped to sit on the floor in the hallway due to not enough room."

WebMD patient review

"They scam people by not sending them bills that are due and then just send it off to collections."

SolvHealth patient review

"Cathy Coates has been by far the best and most caring doctor I have ever seen in my life."

Yelp patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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