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About

Lakewood Family Medicine (LFM) is a private family medicine provider based in Holland, Michigan, with four offices in the area. The practice offers comprehensive healthcare across all life stages, focusing on preventive care, patient resources, and family-centered services. Key details: - Location: Headquarters in Holland, MI; 4 offices in the United States (Holland area) - Services: Family medicine, preventive care, child care, outpatient care, care management, patient resources, and a patient portal - Population and culture: Small practice with about 12 employees; specialists and managers across medical, administrative, and operations roles - Contact: Main phone numbers include (616) 396-6516 and (616) 396-2513 - Online presence: Website lakewoodfamilymedicine.com; active online engagement with monthly visits around 4,100 and low bounce rate Financials and scale: - Annual revenue: Approximately $10 million - Industry: Hospitals and Health Care - Status: Active private company headquartered in Holland, MI Note: The listing indicates 4 US offices and emphasizes family medicine, preventive care, and patient-centric resources.

Clinic Type

Primary Care

Address

120th Ave between James Street and Lakewood Boulevard, Holland, MI

Phone

616-396-6516

Email

Opening Hours

Mon – Thurs 8:00 AM – 8:00 PM; Fri 8:00 AM – 4:30 PM; Sat 8:00 – 11:30 AM

Services Offered

  • family medicine
  • pediatrics
  • OB/GYN
  • preventive healthcare
  • care management

Technology & Equipment

  • Patient Portal
  • VaxCare partnership integration
  • online payments (Pay My Bill)
  • on-site laboratory services (Holland Hospital)

Insurance & Payment

  • Visa
  • Mastercard
  • Discover
  • HSA (Health Savings Account)

Laboratory services provided by Holland Hospital are on site; payment options include secure online payments via Pay My Bill; HSA accepted.

Pay My Bill online, in-person payment at office, phone payments not indicated, Visa, Mastercard, Discover, Pay My Bill online (Pay My Bill button)

Languages Spoken

FAQs

To schedule an appointment, how do I contact the office?

To schedule an appointment, please call our office at (616) 396-6516.

What are the office hours?

Office Hours: Mon – Thurs, 8AM – 8PM; Fri, 8AM – 4:30PM; Sat, 8 – 11:30AM.

Is there a mobile check-in option available?

Starting Tuesday 11/26/24 we will be offering a mobile check-in option. A link will be sent via text message up to 24 hours prior to your appointment.

What should I do for an Injection Clinic service?

If you need a service at the Injection Clinic, call (616) 396-6516, Option 1 for Scheduling.

Where is Lakewood Family Medicine located?

Lakewood Family Medicine is located on Holland’s north side, on 120th Ave between James Street and Lakewood Boulevard.

What payment methods are accepted on site?

We accept Visa, Mastercard & Discover cards. If using an HSA, ensure sufficient funds before entering payment amount.

How can I pay my bill?

You can pay securely online using the Pay My Bill button on the Lakewood Family Medicine website.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local: 3.5/5 (14)
  • Healthgrades: 5/5 (1)

Patients praise

  • Professional and attentive medical staff (doctors and nurse assistants)
  • Providers who listen to patient concerns and discuss options thoroughly
  • Strong long-term patient loyalty and word-of-mouth recommendations
  • Helpful for complex health needs and senior care

Common complaints

  • Rudeness of front desk staff and administrative personnel
  • Concerns regarding a decline in the quality of care and patient service over time
  • Perceived poor listening by some providers

"Doctor Kroeze and his nurse assistants listen to my concerns, discuss options, and follow through with help for me."

Yahoo Local Review - Marilynn T. (Jan 2026)

"Rudest front desk ladies ever! The staff are horrible, always having an attuite! Weather it's in person or on the phone they're always horrible!"

Yahoo Local Review - Lauren N. (March 2024)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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