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About

Pacific Clinics is California’s largest community-based provider of behavioral and mental health services. A nonprofit founded in 1926 and headquartered in Arcadia, CA, it offers a broad suite of care—including behavioral health, substance use treatment, prevention and early intervention, family and peer support, intensive community-based and neurodevelopmental services, and military/family support programs. The organization operates 3 offices in the U.S. and employs about 938 staff. Services emphasize individualized, complex care across disaster, prevention, rehabilitation, and community-based settings. Contact: (626) 254-5000. Website: pacificclinics.org.

Clinic Type

Mental Health Services

Address

800 S Santa Anita Ave Fl 2; Arcadia, California 91006, United States

Phone

877-722-2737

Email

lacey.castellese@pacificclinics.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Behavioral health services
  • Social services
  • 17+ listed programs including Certified Community Behavioral Health Clinic (CCBHC), Neurodevelopmental Services (NDS), Intensive Community-Based Services and Wraparound, Mobile Crisis Services – TRUST, Placement Supportive Services, Substance Use Disorder Treatment, First 5 Hope Program and Katie A Program, Simple Steps Counseling, Ant o ch C.A.R.E.S. Flexible Integrated Treatment, Foster Care and Adoption, Mobile Crisis Units, Peer Support and Rehabilitation, Prevention and Early Intervention Services, Early Education programs, School-Based Intervention Teams, The Recovery Education Institute (REI), The Pacific Clinics Training Institute (PCTI), Parent Institute, Housing and Employment services, Hope Drop-In Centers, TAY Tunnel, Health Navigator, Health equity initiatives
  • Educational programs
  • Early education
  • Foster care and adoption
  • Mobile crisis services
  • Substance use treatment
  • Psychiatric and medication administration

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • FindRecoveryCenter.com: 3.8/5 (11 reviews)
  • Recovery.com: 4.0/5 (1 review)

Patients praise

  • Dedicated and supportive staff
  • Effective long-term support and recovery outcomes
  • Wide range of services including co-occurring disorder care and TMS therapy
  • Culturally and linguistically responsive services
  • Comprehensive support beyond clinical care, such as housing and employment assistance

Common complaints

  • Long waiting periods
  • Difficulty with phone communication/not returning calls
  • Perceived lack of preparedness for certain mental illnesses
  • Dissatisfaction with therapy outcomes or treatment termination practices

"Outstanding staff though-out this beautiful area and building. One of the most impressive DMH clinics you'll ever find."

FindRecoveryCenter.com User Review

"No help for acute (or chronic for that matter) anxiety is available even when other treatment options have …"

FindRecoveryCenter.com User Review

"No matter how dark my situation, my team at Pacific Clinics always found a way to lift me up."

Client Story (Deondri)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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