Endocrinology & Diabetes Center - Holyoke Health
Endocrinology • Holyoke, MA • Since 1893
About
Endocrinology & Diabetes Center at Holyoke Health (Holyoke Medical Center) - Location: Holyoke, MA; main hospital in Holyoke with a service area spanning nearby towns in Hampshire and Hampden Counties, including Holyoke and Chicopee. - Services: Specializes in diabetes education and support, endocrinology care, and diabetes management. The center highlights board-certified gastroenterologists separately, but the endocrinology focus includes diabetes care and endocrine conditions. - Contact / appointments: For diabetes education, group info and appointments, call the relevant numbers provided (e.g., Diabetes Education & Support Group info; endocrine appointments via the listed contact). Specific example: 413-540-5048 for gastroenterology, and 413-535-4800 for Family Medicine and endocrinology appointments. - Programs: Weekly Diabetes Education & Support Group (Wednesdays, 9–11 am, Medical Office Building Conference Room, 11 Hospital Drive, Holyoke). - Notable providers: Dianne Lavoie, PA, specializing in Family Medicine and Endocrinology (appointments via the endocrinology contact). If you’re specifically seeking endocrinology care at Holyoke Health, this center offers diabetes management, education programs, and access to endocrinology services through Holyoke Health’s Holyoke Medical Center network.
Clinic Type
Endocrinology
Address
575 Beech Street, Holyoke, MA 01040, US
Phone
413-532-9141
bloodbank_donor@holyokehealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
Photos
What Patients Say
Overall sentiment across review platforms: negative
- WebMD (for a specific provider): 4.5 out of 5 stars (12 ratings)
- Healthgrades: Not explicitly displayed in snippet (8 ratings (for a specific provider))
- Holyoke Health website: Not explicitly displayed in snippet (225 reviews (for a specific provider))
Patients praise
- Some staff noted as friendly in the broader organization
Common complaints
- Reports of rude or unprofessional office staff
- Difficulties with appointment scheduling and long wait times
- Lack of timely communication and follow-up from providers
- Perceived dismissive or arrogant attitude from some providers
- General organizational issues within the broader health system
"The office is rude as hell and treats people needing and looking for help like burdens. It’s like they don’t care about anything or anyone who’s not another office worker."
— LocalityBiz User Review"He is rude and arrogant - and not an M.D."
— WebMD User Review"I have fallen through the crack several times. They are very disorganized. The staff is very friendly and that's the only reason they're getting two stars."
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health — Oct 30, 2025
- Holyoke Medical Center Expands Services in Springfield - Health Care News — Oct 27, 2025
- Holyoke Medical Center expands services in Springfield — Oct 25, 2025
- Holyoke Medical Center Welcomes 11 Primary Care Physicians, Providers - Health Care News — Dec 3, 2025
- Holyoke Medical Center expands offerings at its Springfield clinic — Oct 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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