Holyoke Medical Center Infectious Disease Center
Infectious Disease • Holyoke, MA • Since 1893
About
Holyoke Medical Center is a nonprofit, community and regional hospital in Holyoke, MA. Key details relevant to an infectious disease focus: - Location: 15 Hospital Drive, Holyoke, MA (HQ: 575 Beech Street) - Beds: 198 - Opened in 1893; part of Valley Health Systems network - Services: Full-service hospital with affiliated care partners (VNA, River Valley Counseling Center, Western Mass Physician Associates) - Service area: Greater Holyoke including Chicopee, South Hadley, Granby, Easthampton, Southampton, West Springfield, Belchertown - Contact: Main phone 413-534-2752 - Website: holyokehealth.com If you need specifics on an ID department, specialists, or programs, please indicate and I can search for current ID services or affiliated infectious disease physicians at Holyoke Medical Center.
Clinic Type
Infectious Disease
Address
Infectious Disease Center, Holyoke Health, Holyoke, MA
Phone
413-534-2722
bloodbank_donor@holyokehealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the infectious disease services offered?
The center provides full service of inpatient and outpatient infectious disease treatment and management of complex diseases, including comprehensive treatment of kidney transplant patients, pre-transplant evaluations for previous infections, managing antibiotic therapy in the infusion center or at home, and managing preoperative and postoperative antibiotics with the transplant team.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (hospital): 74% patient experience rating (and notes 2 ratings were worse than expected) (Not stated for this metric)
- U.S. News & World Report (hospital): 88% satisfaction with hospital overall; 88% willingness to recommend (Not stated)
- OpenNPI (hospital overall rating): Overall rating: 4 (from the site's summary)
- HospitalStats (Infectious Diseases at Holyoke Medical Center): Overall patient rating: AVERAGE (Infectious Disease section) (Not stated)
- Yelp (hospital): Not shown in snippet; page indicates 46 reviews (46 reviews)
Patients praise
- Some patients praise staff communication and clean rooms/facilities (general hospital feedback).
Common complaints
- Some negative feedback mentions slow response when patients need help.
- Some negative feedback mentions doctors failing to communicate and patients not receiving help when requested (general hospital feedback).
- Some negative feedback includes reports of poor treatment/negative experiences in ER/hospital care (general patient complaints).
""My experience was horrific... I was there for acute pain and had been advised by my three specialists to go to the ER. I knew it would be a waste of time but I went only to be misdiagnosed, minimized and treated by a misogynistic doctor!!""
— hospitalstats.org patient rating comments for Holyoke Medical Center""Some patients praise: - Nurses usually take time to communicate well - Rooms and facilities are usually clean""
— hospitalstats.org Infectious Diseases / Patient Ratings section""Staff doesn't respond quickly when patients need help""
— hospitalstats.org Negative Patient Ratings listSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health — Oct 30, 2025
- Holyoke Medical Center Expands Services in Springfield - Health Care News — Oct 27, 2025
- Holyoke Medical Center expands services in Springfield — Oct 25, 2025
- Lucille Passer, PA - Holyoke Health — Sep 9, 2025
- Holyoke Medical Center Welcomes 11 Primary Care Physicians, Providers - Health Care News — Dec 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
More infectious disease clinics in Holyoke
Comparing your options?
See other infectious disease clinics in Holyoke, or search the full directory by insurance, ratings, and more.