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About

Summary: Holyoke Medical Center is a nonprofit, full-service hospital in Holyoke, MA (founded 1893) with 198 beds. It operates a broader healthcare system that includes the VNA, River Valley Counseling Center, and Western Mass Physician Associates. The service area covers Greater Holyoke and surrounding towns in Hampshire and Hampden Counties. Pediatric care is provided through Holyoke Medical Center’s pediatric services, led by the Pediatric Medical Director, with related departments and allied services available within the hospital. For specifics on pediatric programs, locations, and contact details, refer to the Holyoke Health homepage or call 413-534-2752.

Clinic Type

Pediatrics

Address

596 South Street, Holyoke, MA

Phone

413.534.2800

Email

bloodbank_donor@holyokehealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatric Care

Team

  • Pediatricians, highly-credentialed — healthcare providers

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News & World Report: 2 out of 5 stars (pediatric focus) (14 reviews (specific to pediatricians))
  • Yelp: Not specified/Low rating implied (46 reviews total for Holyoke Medical Center)

Patients praise

  • Positive experiences with individual pediatric doctors and clinicians

Common complaints

  • Poor customer service and communication issues with administrative staff
  • Long wait times for care, including in the emergency department
  • Concerns regarding billing practices and refusal of care due to outstanding balances
  • Professionalism issues regarding staff conduct and record-keeping

"We love the providers. We have never had a problem with the doctors or other clinicians. The problem is with some of the customer service staff... Lacking basic customer service."

LocalityBiz (Holyoke Pediatric Associates)

"The er is understaffed takes forever to be seen and the staff thinks its funny if you asl how long until your child is seen. Said could be another 8 hours..."

Yelp (Holyoke Medical Center)

"I was told, her chart is flagged and no appointments can be made until the $120 balance is paid. This should be illegal! You are turning down care to a child over a $120 balance."

LocalityBiz (Holyoke Pediatric Associates)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Holyoke Health Center, Inc. is a nonprofit Federally Qualified Community Health Center based in Holyoke, Massachusetts. Founded in 1970, it provides affordable medical, dental, and pharmaceutical services to Holyoke, Chicopee, and surrounding communities, with onsite 340B pharmacy and integrated oral health and behavioral health services. The center serves over 24,000 patients annually and operates three U.S. offices, including its headquarters at 230 Maple Street, Holyoke, MA 01040. It employs about 83 staff and reports annual revenue around $6.6 million. The organization also has a presence in Ecuador and offers services in English and Spanish.

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Holyoke, MA·Pediatrics

Holyoke Pediatric Associates, LLP is a private pediatric medical practice founded in 1971 and based in Holyoke, MA, with five offices in the Holyoke/South Hadley area. The practice provides comprehensive pediatric care focusing on physical, emotional, and developmental health for children. Key details: - Industry: Medical Practices (Pediatrics) - Services: Pediatric medicine for children’s health and development - Location: Headquarters at 150 Lower Westfield Road, Holyoke, MA; additional offices in Holyoke and South Hadley - Size: 10 employees; annual revenue ~$15.8M - Contact: 413-536-2393, 413-536-1087; email contactus@holypeds.com - Website: holyokepediatrics.com If your goal is to find a pediatrician in Holyoke, this practice offers multi-office access within the area and emphasizes a holistic approach to child health.

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