Mental Health & Substance Abuse - Naval Health Clinic Hawaii
Behavioral Health • Honaunau, HI
Clinic Type
Behavioral Health
Address
Not provided on the page
Phone
808-473-1880
dha.ncr.j-9.mbx.intransition@health.mil
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Not specified
Emergency Care
988 Lifeline referenced for crisis support
Services Offered
Insurance & Payment
TRICARE covers medically and psychologically necessary mental health and substance use care. This includes both inpatient and outpatient care.
Languages Spoken
—
FAQs
What diagnoses are treated?
Major Depressive Disorder, Generalized Anxiety Disorder, Posttraumatic Stress Disorder, Bipolar Disorder, Schizophrenia, and other mental health conditions.
How to engage in care?
Obtain a referral from your Primary Care Manager.
What is TRICARE coverage?
TRICARE covers medically and psychologically necessary mental health and substance use care, inpatient and outpatient.
How do I engage in care?
To engage in care, obtain a referral from your Primary Care Manager.
What services are available at NMRTC Substance Misuse Services?
The facility offers Level 0.5 Prime for Life, Level 1 Outpatient, Level 2 Intensive Outpatient, Continuing Care Support Group / Aftercare Group, and Outreach Groups.
How can I access SARP Services?
Contact Command DAPA or your Primary Care Manager.
Is TRICARE accepted for mental health and substance use care?
Yes. TRICARE covers medically and psychologically necessary mental health and substance use care, including inpatient and outpatient services.
Where are the mental health clinics located?
Joint Base Pearl Harbor-Hickam: adjacent to BHC Makalapa, at Radford Drive and N Road. Marine Corps Base Hawaii Kaneohe Bay: inside BHC Kaneohe Bay on MCB Hawaii.
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What Patients Say
Overall sentiment across review platforms: mixed
- Trustburn (Naval Health Clinic Hawaii Reviews/Feedback): 4.0 (16 reviews)
- FindRecoveryNow (Naval Health Clinic Hawaii): 4.3 (45 unsatisfactory (as shown on page))
- Yelp (Makalapa Naval Health Clinic - Pearl Harbor): Not specified in snippet
Patients praise
- Staff and doctors described as professional, knowledgeable, friendly, and attentive to patient questions
- Some reviews report satisfaction with care and comfort during visits
- Behavioral health services are offered, including mental health and substance misuse treatment
Common complaints
- Long wait times even when arriving for an early appointment
- Negative sentiment around getting prescriptions/overly long waits and “worst place ever” comments on a branch clinic review page
- Service quality concerns and labeling as “Unsatisfactory” despite an overall score shown
- At least one general military clinic review elsewhere describes difficulty getting appointments and not answering phones (not specifically Honaunau)
"“Tried to do a walk-in, they told me the wait was long so I should make an appointment for another day; … but I still had to wait over an hour to be seen”"
— Trustburn – Naval Health Clinic Hawaii Reviews/Feedback"“The poor reviews here are very warranted. Avoid picking your prescriptions here. … waiting time is over an hour.. Worst place ever. ”"
— Yelp – Makalapa Naval Health Clinic (Pearl Harbor)"“The Naval Health Clinic offers … behavioral health treatment … substance abuse and mental health …”"
— FindRecoveryNow – Naval Health Clinic HawaiiSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Essential health services to be distributed across Hawaii Island | Hawaii News Now — Jun 11, 2026
- HAWAIʻI DHO, COUNTY OF HAWAIʻI WELCOME BACK DOD FOR TROPIC CARE HAWAIʻI 2026 — Jun 11, 2026
- Mental health clinic for veterans and families celebrates 5 years | Honolulu Star-Advertiser — Oct 30, 2025
- Kauaʻi, Big Island Poised To Take Step Forward For Mental Healthcare - Honolulu Civil Beat — Jul 2, 2026
- Military service members provide free health care to Big Island residents as part of their real-world training : Big Island Now — Jun 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Honaunau
Summary: - The Hawai‘i State Department of Health (DOH) is a government agency dedicated to promoting lifelong health and wellness across Hawaiʻi. - Headquarters: 1250 Punchbowl St., Honolulu, HI 96813. Operates 4 offices nationwide (United States). - Founded in 1851; employs a broad public health workforce (reported as 203 in one data set, with broader statewide staffing described as over 2,800 professionals). - Mission focus includes disease prevention, healthy lifestyle promotion, environmental health, mental and physical health care access, and emergency preparedness. - Funding noted: total approximately USD 3.5 million (grant activity in 2022–2023 cited). - Contact: main phone line listed (808) 586-4400. - Industry/type: Government Administration / Government Agency; ownership listed as private in some records, but functions as a state agency. - Related keywords: public health, behavioral health, health policy, health programs, environmental health, emergency response. Note: The page emphasizes the department’s broad public health role and recruitment in public health disciplines, with a location and contact point for Hawaiʻi DOH. If you’re specifically looking for Behavioral Health Services Administration details, this summary reflects the department’s general behavioral health and public health mission rather than a separate, distinct “Behavioral Health Services Administration” page. If you provide a direct link or more context to the specific Honaunau reference, I can tailor the summary to that page.
Hawaiʻi Pacific Health is a nonprofit health care network serving Hawaii and the Pacific region, providing in-person and telehealth services through its hospitals, clinics, and care providers. It offers mental and behavioral health services as part of its clinical care, supported by a network of locations across Hawaii (including Honolulu, Lihue, and Aiea) with both physician-led care and telehealth options. Key details: nonprofit status, founded 2001, headquarters in Honolulu, operates 7 US offices, telehealth-enabled care (video and remote appointments) in addition to in-person visits. For mental and behavioral health specifics or appointment options, contact their offices or visit hawaiipacifichealth.org.
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