Dental - Naval Health Clinic Hawaii - Tricare
Dental • Honaunau, HI • 4 branch dental clinics on Oahu locations
Clinic Type
Dental
Address
Naval Health Clinic Hawaii, multiple Branch Dental Clinics on Oahu: Makalapa, Wahiawa, Camp Smith, Kaneohe
Phone
BDC Makalapa: 808-473-1880 (Option 3, then Option 1); BDC Kaneohe Bay: 808-496-3365, Option 4, then Option1; Dental Duty Officer Makal at 808-864-4705; BDC Wahiawa and Camp Smith general numbers not clearly listed; after-hours emergency contact: 911 or nearest Emergency Department
jessica.koehn.ctr@navy.mil
Opening Hours
Dental sick-call patients are seen during normal working hours from 7 a.m. to 9 a.m. on a walk-in, first-come, first-serve basis.
Emergency Care
After-hours dental emergencies: Dental Duty Officer Makal at 808-864-4705 or BDC Kaneohe 808-630-8328 (numbers may vary by clinic); life-threatening issues call 911 or go to Emergency Department
Services Offered
Technology & Equipment
Team
Insurance & Payment
All references indicate military/tricare dental coverage; civilian referrals require preauthorization via Dental Officer.
TRICARE, Civilian referrals when preauthorized, Out-of-pocket for non-network/unsupported services
Languages Spoken
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FAQs
Who is eligible for NHCH Hawaii dental services?
Active duty service members at BDCs; other access via referrals/preauthorization or civilian providers through programs as described.
What specialties are available at Makalapa and Kaneohe?
Endodontics, Oral Surgery, Periodontics, Prosthodontics.
Dental sick-call patients hours and process?
Dental sick-call patients are seen during normal working hours from 7 a.m. to 9 a.m. on a walk-in, first-come, first-serve basis. Arrive first thing in the morning for urgent dental concerns.
What should I do for after-hours dental emergencies?
Contact the Dental Duty Officer at Makalapa BDC (808-864-4705) or Kaneohe BDC (808-630-8328).
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Hickam Dental Clinic): 3.1/5 stars (7 reviews)
- Trustburn (Naval Health Clinic Hawaii): 4.0/5 stars (16 reviews)
Patients praise
- Friendly and professional staff
- Competent dental and medical care
- Clean facilities
Common complaints
- Long wait times for appointments and walk-ins
- Frustration with appointment scheduling and administrative errors
- Concerns about distance and accessibility
"Appointments will be months out, but the staff are friendly and have done better jobs than a lot of my other dentists"
— Birdeye user review"Tried to do a walk-in, they told me the wait was long... Made an early appointment, showed up on time, but I still had to wait over an hour to be seen"
— Trustburn user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Coordinating other dental plan insurance with the TRICARE Dental Program > TRICARE Newsroom > TRICARE News — Mar 12, 2026
- TRICARE Logins: Know How To Access Portals and Manage Your Benefit > TRICARE Newsroom > TRICARE News — Jul 24, 2025
- New to TRICARE? Here’s How To Get Started With Your Benefit > TRICARE Newsroom > TRICARE News — Jul 15, 2025
- Teledentistry under the TRICARE Dental Program > TRICARE Newsroom > TRICARE News — Mar 11, 2026
- Understanding the TRICARE Dental Program: Network vs. non-network dentists > Joint Base San Antonio > News — Mar 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Hawaii Family Dental is a private, Hawaii-based hospitals-and-health-care group founded in 1986 and headquartered in Honolulu. They operate 15 offices across the United States (primarily Hawaii) with a growing team of dentists and staff, and have reported strong year-over-year growth. The Kona region hosts one of their Kealakekua/Kona offices, part of their expanding Hawaii network. For career opportunities, they list openings at Hawaii Family Dental Careers. Key contacts: 808-748-4985 and jobs@hawaiifamilydental.com. Website: hawaiifamilydental.com (family) and hawaiifamilydentalcareers.com (careers).
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