Urgent Care - East Hawaii Health
Urgent Care • Honaunau, HI
About
Summary: - The East Hawaii Health Clinic network includes Puna Community Medical Center, which offers primary and urgent care across multiple specialties (cardiology, radiology, neurology, urology, vascular surgery, women’s health, OB/GYN, dermatology, audiology, cancer center, plastic surgery, and more). - Location: Pahoa, Hawaii, with two offices in Pahoa, HI (HQ at 15-2662 PAHOA VILLAGE RD PMB 8741 and 15-2662 Pahoa Village Rd Ste 303-305). - Contact: Main phone lines include (808) 965-2313, (808) 932-3880, (808) 930-6001. - Focus: Primary and urgent care services within the East Hawaii Health Clinic network. - Note: The query mentions "Urgent Care - East Hawaii Health Honaunau," but the available locations in the extracted data are in Pahoa, Hawaii. No Honaunau location is listed. If you need urgent care specifically in Honaunau, additional lookup may be required.
Clinic Type
Urgent Care
Address
16-523 Kea’au-Pahoa Rd, Kea’au, Hawaii 96749; Pahoa location: 15-2662 Pahoa Village Road, Suite 303-305 Pahoa, HI 96778; Hilo location: 1285 Waianuenue Ave, Hilo, HI 96720
Phone
808-932-3047
EHICredentialing@hhsc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
If a condition is potentially life-threatening, we will transfer to an Emergency Department.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Who can use East Hawaii Health Clinic urgent care?
We offer urgent care for patients from keiki to kupuna, with care provided by family physicians, nurse practitioners, and physician assistants. Infants under 6 months are not eligible for urgent care here.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- local.yahoo.com (East Hawaii Health Clinic - Keaau): 2.5 (with 54 star distribution shown; labeled as 2.5) (13 reviews)
- Birdeye (East Hawaii Health Clinic - Primary Care): 2.0 (3 reviews)
- vitals.com (East Hawaii Health Clinic Keaau): not shown (ratings overview present) (not shown)
- Yelp (East Hawaii Health Clinics - Hilo): not shown in snippet (not shown in snippet)
Patients praise
- Some patients report caring/compassionate staff and quality care in reviews about East Hawaii Health Clinics/urgent care related services
- Some community forum posts describe getting in and out quickly with short wait and staff/clinicians being kind and professional for after-hours urgent needs
Common complaints
- Wait times reportedly long (e.g., over an hour/1.5 hours) in patient reviews
- Complaints about customer service/communication and perceived rude or unhelpful clinician behavior
- Scheduling/access issues such as long waits for appointments and/or appointment cancellations (not enough detail to confirm urgent-care-specific)
"“We were a walk-in for Urgent Care waited over 1 1/2 hours…”"
— local.yahoo.com review excerpt for East Hawaii Health Clinic - Keaau (Urgent Care section)"“Literally the worst clinic I’ve ever experienced… Staff seems…”"
— local.yahoo.com review excerpt for East Hawaii Health Clinic - Keaau"“Anyone thinking you can immediately get an appointment here… It is a minimum of a 3 month wait…”"
— Birdeye (East Hawaii Health Clinic - Primary Care) Google review excerpt via BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New building opens at East Hawaii Health Clinics in Hilo - Hawaii Tribune-Herald — Jun 11, 2026
- Estimated cost of Keaau health center climbs to $90M | Honolulu Star-Advertiser — Mar 7, 2026
- Essential health services to be distributed across Hawaii Island | Hawaii News Now — Jun 11, 2026
- Military service members provide free health care to Big Island residents as part of their real-world training : Big Island Now — Jun 23, 2026
- New outpatient medical center planned for Kona — Dec 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Honaunau
Urgent Care | Hawaiʻi Pacific Health Honaunau - Hawaiʻi Pacific Health (HPH) is a nonprofit health-care network serving Hawaii and the Pacific region, offering hospital and clinic services, primary care, and telehealth options. - Services likely include urgent care access via affiliated facilities and providers, with in-person and telehealth (video) appointments. - For urgent care, contact HPH sites or their telehealth lines to confirm availability, hours, and walk-in vs. appointment options. If you need, I can check current urgent care hours and the nearest HPH facility to Honaunau.
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