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Gastroenterology • Honolulu, HI • 2 (Honolulu and Aiea) locations
Clinic Type
Gastroenterology
Address
Aiea and Honolulu, HI
Phone
(808) 486-0449
info@hgsaiea.com
Opening Hours
Mon-Fri: 7:30 am - 4:00 pm; Saturday, Sunday: By appointment only
Website
Telehealth
Not specified on page
Emergency Care
Not specified
Services Offered
Technology & Equipment
Team
Insurance & Payment
Please contact office for specifics
Patient Portal payments, Pay Your Medical Bills (portal)
Languages Spoken
Current Offers
New patient special
FAQs
What conditions do you treat?
Gastroesophageal reflux disease (GERD), abdominal pain, hemorrhoids, irritable bowel syndrome, colitis, colorectal cancer screening, and other GI conditions.
What services are offered at Hawaii Gastroenterology Specialists?
Gastroenterology care including preventive care, endoscopies, colonoscopies, GERD management, irritable bowel syndrome, hemorrhoids, colon, stomach and esophageal conditions, nutrition counseling, and pre-/postoperative cancer care.
Are new patients accepted?
Yes, Hawaii Gastroenterology Specialists are accepting new patients.
What affiliations do the physicians have?
Affiliations with Pacific Endoscopy Center, Endoscopy Institute of Hawaii, and Pali Momi Medical Center.
Do they offer flexible scheduling for diagnostic procedures?
Yes, they offer flexible scheduling for procedures such as endoscopies and colonoscopies.
Is there a patient portal?
Yes, patient portal for messaging, scheduling, paying bills, and reviewing lab results.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: 4.7 out of 5 (9 reviews)
- Vitals: 3.0 out of 5 (1 review)
- Vitals: 2.7 out of 5 (not explicitly stated, but includes critical feedback)
Patients praise
- Some providers are praised for being knowledgeable and caring
- Instances of efficient procedures and good patient-provider rapport
- High satisfaction with specific clinical outcomes in some cases
Common complaints
- Long wait times for appointments and during visits
- Poor communication and lack of follow-up from providers and staff
- Concerns regarding professionalism, empathy, and bedside manner
- Reports of incorrect diagnoses or ineffective treatment plans
- Administrative and scheduling difficulties
"Does not listen to my concerns. Try to rush me out before the 15 minutes are over but charges full price. Seems to not know the meaning of terminal illness."
— Healthgrades (Dr. Christopher Aoki)"Dr. Liu failed to advise me that a serious perforation occurred during the colonoscopy that he performed. He also failed to follow-up with me regarding this perforation."
— Vitals (Dr. Felix H. Lui)"He doesn't even deserve this 1 star. My experience with this so-called "doctor" was the worst I have had. He is very rude and made me feel like it's MY FAULT for having the condition I have..."
— Vitals (Dr. Jonathan C. Gochu)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Wilmer Agpaoa — Apr 15, 2026
- New Hawaii law expands coverage for colorectal cancer screenings | Hawaii News Now — Jul 10, 2026
- Honolulu doctors cut out middle man, no longer taking health insurance | News | kitv.com — Jan 27, 2026
- Kimberly Harris, MD | North Shore Gastroenterology — Jan 12, 2026
- Left Field Wander: The Endoscopy Institute of Hawaii — Mar 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More gastroenterology clinics in Honolulu
Summary: - The Queen’s Medical Center (part of The Queen’s Health Systems) is a nonprofit, 1,462-employee hospital network based in Honolulu, Hawaii, founded in 1859. - The organization provides hospital and health care services, including inpatient care, and collaborates with families and community groups to support comprehensive patient care. - For gastroenterology-specific care at The Queen’s Medical Center in Honolulu, you should contact the hospital directly or visit their website (queens.org) for GI services, physicians, and appointment options since the page highlights general hospital operations and patient care rather than detailed GI program information. - Key contact: main phone 1-808-691-1000. - Location: 1301 Punchbowl Street, Honolulu, HI 96813 (HQ). - If you need GI specialists or a referral, request the Gastroenterology department or patient services through the hospital’s main line or look for GI/Digestive Health programs on the site.
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