Sports Medicine - The Queen's Health Systems
Sports Medicine • Honolulu, HI • Since 1859
About
Summary: - The Queen's Health Systems is a nonprofit hospital and health care provider based in Honolulu, Hawaii, founded in 1859. - It offers inpatient and psychiatric care, emphasizing compassionate, safe care and collaboration with families and community organizations. - Key details: operates primarily in the United States (HQ at 1301 Punchbowl Street, Honolulu), with about 1,462 employees and annual revenue over $500M. - Contact: 1-808-691-1000; website: queens.org. - Related identifiers: Private nonprofit hospital system headquartered in Honolulu, with multiple offices in the U.S.
Clinic Type
Sports Medicine
Address
Clinical Service Center, 4th Floor, The Queen’s Medical Center – West O‘ahu, 91-2135 Fort Weaver Rd, Ewa Beach, Hawaii 96706
Phone
808-691-8334
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Opening Hours
Monday – Friday, 8 am – 5 pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday – Friday, 8 am – 5 pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Jay Marumoto): 4.5 (91 ratings (59 reviews))
- Vitals (Dr. Jay M. Marumoto): not explicitly stated (profile mentions 188 ratings)
- Vitals (Dr. Daniel P. Lim): not explicitly stated (89 ratings noted) (89 ratings (88 written reviews))
- Birdeye (Outpatient Rehabilitation Services - The Queen's Medical Center - West Oahu): 4.9 (168 reviews)
- Yelp (The Queen's Medical Center - Honolulu): 3.3 (455 reviews)
- Yelp (The Queen's Medical Center - West O'ahu): 3.0 (230 reviews)
- US News (Queen's Medical Center): Patient Experience score: 4 out of 5
- Healthgrades (The Queens Medical Center): 76% patients recommend
Patients praise
- Competent, knowledgeable sports medicine/orthopedic care and good surgical outcomes (e.g., knee/shoulder cases)
- Professional, efficient visits; clear explanations and patient listening
- Courteous, friendly, or helpful staff and positive office experience
- High rehabilitation/outpatient service ratings for Queen’s Medical Center West Oahu (4.9 with 168 reviews)
Common complaints
- Long wait times and/or difficulty getting appointments
- Occasional dissatisfaction about empathy/insufficient time or treatment options (not receiving enough time/options)
- Lower overall hospital ratings on Yelp for The Queen’s Medical Center and West O‘ahu (3.3 and 3.0) suggesting mixed experiences
"“Excellent. Professional. Efficient. No rushing the patient.”"
— WebMD patient reviews for Dr. Jay Marumoto"“Very professional with great bedside manner…….the best on the island; only disappointment was the time it took to get an appointment and the office wait time.”"
— Vitals patient reviews for Dr. Daniel P. Lim"“Patients consistently praise Dr. Jay Marumoto for his expertise, professionalism, and kind bedside manner… However, a few patients express dissatisfaction with the perceived lack of empathy and not receiving sufficient time or options during consultations…”"
— Vitals overview for Dr. Jay M. MarumotoSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Revolutionizing Regenerative Medicine in Hawai'i — Apr 1, 2026
- Queen’s Sets a New Standard in Cardiovascular Care – The Queen′s Health Systems — May 5, 2026
- Queen’s Medical Center trauma expert shares helmet safety tips and what it means to be Hawaii’s only Level 1 Trauma Center - HI Now — Apr 22, 2026
- Dr. Calvin Oishi ’79: Silent and Effective - Iolanibulletin.org — Sep 26, 2025
- QMC Named Top Hospital in Hawaiʻi by U.S. News & World Report – The Queen′s Health Systems — Jul 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
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