Mental health and wellness - TriCities Hospital - HCA Virginia
Behavioral Health • Hopewell, VA • Since 1915
About
Summary: TriCities Hospital (Columbia/HCA John Randolph, Inc.) is a Hopewell-based hospital in the Tri-Cities region, part of HCA Virginia. The facility offers comprehensive medical care including emergency services and advanced minimally invasive orthopedic surgeries. It operates as a 147-bed hospital with a free-standing TriCities Emergency Center to serve the local community. The organization, founded in 1915, is private and headquartered in Hopewell, VA, with annual revenue around $10 million. Contact: 804-541-1600.
Clinic Type
Behavioral Health
Address
Hopewell, Virginia
Phone
(844) 706-8773
PARA.HCARecordsRequestRIC@hcahealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 4.2/5 stars (1,788 reviews)
- Healthgrades (HCAHPS based): 57% (patient experience) (N/A)
- Apple Maps: 2.1/5 stars (Not explicitly stated)
Patients praise
- praise for specific staff members (nurses/radiology) for being kind, professional, and efficient
- satisfaction with the cleanliness and organization of the facility in certain departments
- appreciation for clear communication from some healthcare providers
Common complaints
- reports of unprofessional behavior and dismissive attitudes from staff
- concerns regarding communication and safety management, particularly in sensitive situations
- complaints about long wait times in the emergency department
- allegations of prioritizing profit over patient care, including financial strain and billing issues
"Money has a greater value than people here. They forget to give you your prescriptions, so that may cause problems with your meds in the future."
— Rehab.com review"i was a patient their from july 21st to october 7th most staff were abusive not pnly to me but many others that came and gone but very particular staff were sadists"
— Apple Maps review"Many visitors commend the friendly demeanor of nurses like Mitch and Lauren, emphasizing their compassionate approach during procedures... The hospital’s cleanliness and organized environment also stand out as notable strengths"
— Wheree review summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Madeline Haines — May 28, 2026
- Eight HCA Virginia Hospitals Awarded 'A' Rating In Spring 2026 Safety Grade - The Virginian Review — May 7, 2026
- HCA Foundation Grant Supports Girl Scout Mental Wellness Programs In Reston | Reston, VA Patch — May 28, 2026
- HCA Virginia Health and Wellness Classes - News Usa Today — Apr 11, 2026
- New National Ranking Lists Virginia as a Top State for Hospital Patient Safety - VHHA — May 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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