Jennie Stuart Medical Group Gastroenterology
Gastroenterology • Hopkinsville, KY
Clinic Type
Gastroenterology
Address
227 Burley Ave, Hopkinsville, KY 42240
Phone
270-885-7300
—
Opening Hours
Mon-Thurs 8:00am-5:00pm, Fri 8:00am-3:00pm
Services Offered
—
Insurance & Payment
Accepted insurances as listed; see page for full details.
No. Payment expected at the time of service., Walk-Ins, Next available appointment
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Jennie Stuart Medical Center profile): No rating shown / appears as 0 with “Be the first to leave a review” (0 (patient satisfaction poll shows Yes/No counts of 0))
- US News & World Report (hospital page): 85% of patients would recommend the hospital (Not stated on page snippet)
- Vitals (Jennie Stuart Ambulatory Surgery Campus): Provider listed (e.g., Dr. Jeffrey K Riggs, DO) with a 3.5 rating (Not stated in snippet)
- Healthgrades (Jennie Stuart Medical Group): No reviews yet / “Be the first to review” (0 (no office reviews shown))
- Leapfrog Group (facility ratings page): Procedure volumes listed for GI/endoscopies; no patient-review star rating shown in snippet (Not stated)
Patients praise
- Some portions of care described positively in at least one user review (e.g., “7th floor was SIMPLY AMAZING,” and staff/caregivers described as caring).
- US News metric suggests many patients would recommend the hospital (85%).
Common complaints
- Reports of long ER waits and lack of communication/updates.
- Complaints of rude/uncaring staff, perceived under-treatment or misdiagnosis, and being discharged without proper treatment guidance.
- Concerns about facility cleanliness/maintenance and administrative/billing issues (e.g., alleged improper billing/double charges).
"“We collect and verify reviews… Several reviews describe patients or families feeling ignored, under-treated, or rushed through testing and discharge without clear guidance.” }"
— seniors.fyi page (Jennie Stuart Medical Ctr reviews summary)"“Absolute worst… waiting… Dr. helphenstine just gave her pain meds… prescribed a muscle relaxer… ER wasn’t even full… Absolute disgrace.”"
— medicalrecords.com review snippet"“7th floor was SIMPLY AMAZING… Heather, her nurse was the most sweetest, caring…”"
— SeniorAdvice.com review snippetSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jeffrey Riggs, DO - Jennie Stuart Health — Apr 6, 2026
- Bills and Payments - Jennie Stuart Health — Oct 24, 2025
- Gastroenterologist at Jennie Stuart Health - Hopkinsville, KY — Jul 2, 2026
- Kelsea Duncan, APRN - Jennie Stuart Health — Sep 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
More gastroenterology clinics in Hopkinsville
Jennie Stuart Health offers gastroenterology services as part of its family health and cancer center offerings. Based in Hopkinsville, KY, the nonprofit hospital system (part of Deaconess Health System) provides comprehensive care across several specialties and operates four offices in the United States, with its HQ at 320 W 18th St, Hopkinsville. If you’re seeking gastroenterology in Hopkinsville, they are a local option to consider within a broader hospital system that includes orthopedics, dermatology, urology, and oncology. For direct GI services, you may contact their main line at 1-270-887-0100 or visit jenniestuarthealth.org for provider and appointment details.
Comparing your options?
See other gastroenterology clinics in Hopkinsville, or search the full directory by insurance, ratings, and more.