Behavioral Health Services | Hot Springs, AR
Mental Health and Behavioral Health • Hot Springs, AR
Clinic Type
Mental Health and Behavioral Health
Address
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Phone
501.620.1238 (assessment), 501.620.1563 (business hours)
krista.creel@npmchs.com
Opening Hours
Business Hours Only: 501.620.1563
Emergency Care
Emergency Department; call 911 for crisis
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What is the process to schedule an assessment?
To schedule an assessment, call 501.620.1238 at any time or 501.620.1563 during business hours.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Evolve Behavioral Health and Medication Management (Birdeye / Google): 2.7 star rating (6 reviews) (6 reviews)
- Hot Springs Behavioural Center (Psychiatrist) (TrustReviewers.com): 4.5 out of 5 stars (30 reviews)
- Ouachita Behav Health and Wellness (Recovered): 3.33/5 (Trustscore) (review data based on user reviews/accreditations (no review count shown))
- Dayspring of Arkansas (Rehab.com): 4.5 (32 reviews) / 4.53/5 (32 reviews) (32 reviews)
- Therapeutic Family Services (Rehab.com): 3.6 (7 reviews) / 3.57/5 (7 reviews) (7 reviews)
Patients praise
- Some clinics receive praise for knowledgeable clinicians and supportive staff (e.g., Dayspring).
- Reported positive experiences include feeling welcomed, not judged, and getting help that improves daily life (e.g., Dayspring; Therapeutic Family Services).
- Some individual providers are described positively (e.g., Dr. Haroon and staff at Hot Springs Behavioural Center).
Common complaints
- Care access/continuity issues are reported, including difficulty reaching staff for appointments/refills (Conway Counseling).
- Staff behavior and perceived lack of empathy are mentioned, including rude front desk and abrasive/uncaring interactions (Conway Counseling; Therapeutic Family Services).
- Medication-related complaints appear, including forced stopping of meds and not receiving refills after dismissal (TrustReviewers; Therapeutic Family Services).
- Some locations show low ratings overall (Evolve at 2.7/5), suggesting broader dissatisfaction (Birdeye).
""It’s not a bad place that’s need to figure out how to keep a therapist and a psychiatrist.""
— Birdeye review snippet for Evolve Behavioral Health and Medication Management""After a few days I got call from her therapist asking me to find another doctor because I didn't cancel in time... caused me to become suicidal and then didn't follow up with me...""
— TrustReviewers.com review on Hot Springs Behavioural Center""The NP went over the process with me and was not going to let me leave until she knew that I understood... The nurses there are really nice and I see no judgement.""
— Rehab.com review on Dayspring of ArkansasSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- OBHAW Wellness Program Expands to Hot Springs – The Springs Magazine — Feb 9, 2026
- WATCH | National Park Medical Center to open new behavioral health unit Monday | Hot Springs Sentinel Record — May 27, 2026
- Ouachita Behavioral Health and Wellness, Scars and Stripes partner for veteran services | Hot Springs Sentinel Record — May 27, 2026
- Ouachita Behavioral Health & Wellness expands access to adult ADHD testing | Hot Springs Sentinel Record — Jul 8, 2026
- National Park Medical Center announces construction of new adult behavioral health unit — Dec 10, 2025
Information sourced from the clinic's website as of July 10, 2026.
More mental health and behavioral health clinics in Hot Springs
Ouachita Behavioral Health and Wellness (OBHW) is a nonprofit mental health care provider headquartered in Hot Springs, Arkansas. Founded in 1969, OBHW offers a range of services including adult and child psychiatry, substance use treatment, and community-based programs, with telemedicine options available. The organization operates six offices across Arkansas (HQ in Hot Springs and additional locations in Arkadelphia, Malvern, and Hot Springs). OBHW aims to be the provider of choice and a great place to work, and it is privately owned with an annual revenue in the range of $5–25 million. Key contact details include multiple phone numbers and general email general_information@obhaw.org.
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