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About

- Location: 20 Hartford St, Houlton, ME 04730 (HQ); multiple offices in Houlton. - Contact: info@houltonregional.org; Phone: (207) 532-2900. - Recent context: Local Mainebiz coverage indicates financial pressures and hospital restructuring; nurses’ strikes have been noted in the region (as of 2025).

Clinic Type

Behavioral Health

Address

Houlton Regional Hospital (Behavioral Health Services).

Phone

(207) 521-2282

Email

info@hrhospital.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Maine Crisis Line available; crisis resources listed

Services Offered

  • Comprehensive Behavioral Health Services & Programs
  • Medication management
  • Counseling services
  • Psychiatric Mental Health Nurse Practitioners
  • Psychiatrist
  • Licensed Clinical Social Worker

Team

  • Megan Clark, PMHNP — PMHNP
  • Wayne Cotton, MD — MD
  • Denise Marquis, PMHNP-BC, FNP-BC — PMHNP-BC, FNP-BC
  • Jamieson Romanelli, PMHNP — PMHNP
  • Sarah Wright, LCSW — LCSW

Insurance & Payment

—

Languages Spoken

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FAQs

What services are offered by the Behavioral Health team?

The behavioral health team offers medication management and counseling services delivered by experienced professionals, including Psychiatric Mental Health Nurse Practitioners, a Psychiatrist, and a Licensed Clinical Social Worker.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (for AMHC – Houlton Outpatient): 4.4 out of 5 stars (based on 20 reviews) (20 reviews)
  • Recovery.com (for Groups Recover Together Houlton): 5.0 out of 5 stars (11 reviews)
  • Healthgrades / CMS HCAHPS (Hospital-wide): Ranges from 64% to 71% recommendation rate; hospital-wide satisfaction varies by source and metric (114 patient surveys (hospital-wide))

Patients praise

  • Effective and clear communication from nursing and medical staff reported by many patients
  • Patients feeling heard and respected by specific providers in the region
  • Strong support systems for substance use disorder recovery, including medication-assisted treatment (MAT) and group therapy
  • Generally high hospital-wide patient satisfaction scores regarding care quality and staff responsiveness

Common complaints

  • Reports of staff or providers appearing dismissive, condescending, or lacking interest in patient concerns
  • Some patients feel their specific needs or history are not adequately addressed by certain providers

"The fellow I saw seemingly had no interest in talking about my problems, and borderline blamed me for them."

— Rehab.com (Patient review for AMHC – Houlton Outpatient)

"I can’t believe I spent so much time fighting to see this “specialist.” He was extremely condescending, disrespectful, and rude."

— Healthgrades (Patient review for a provider at Houlton Regional Hospital)

"During this time, he has always taken care to see to it my needs, both medical and mental health have been met... He is a very [good doctor]."

— Healthgrades (Patient review for a provider at Houlton Regional Hospital)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Houlton, ME·Mental Health

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Katahdin Valley Health Center (KVHC) is a nonprofit healthcare provider based in Houlton, Maine, with three offices in the Katahdin region (including Houlton and Ashland, plus Patten). KVHC offers comprehensive primary care and a wide range of services: dental, pediatric care, optometry, podiatry, occupational medicine, behavioral health, chiropractic, massage, physical and speech therapy, and on-site pharmacy. They also provide patient assistance, health insurance marketplace guidance, and prescription assistance. Key details: - Founded in 1974; headquarters in Houlton, ME - Services: primary care, dental, pediatric, optometry, podiatry, behavioral health, therapy services, and pharmacy - Access: scheduling for timely medical/dental visits; patient assistance and insurance support available - Organization: nonprofit, private ownership, ~52 employees - Offices: 3 locations in Maine (Houlton, Ashland, Patten) - Contact: main phone numbers include 207-538-3700 and 1-866-366-5842 If you’re looking for care in Houlton specifically, KVHC provides a broad primary and specialty care mix at their Houlton site (59 Bangor St Ste 1, Houlton, ME).

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