Rural Health Awards - Top 20 Critical Access Hospitals
Critical Access Hospitals • Houlton, ME
Clinic Type
Critical Access Hospitals
Address
—
Phone
+8167563140
ddouglas@ruralhealth.us
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Momentary (CMS HCAHPS): 5/5 stars (based on 114 surveys) (114 surveys)
- PlainHospital (CMS): 2/5 stars (CMS Overall)
- Healthgrades (HCAHPS): Varies by metric (generally near or slightly below national average)
Patients praise
- Strong communication from nursing and medical staff
- National recognition for safety and quality (e.g., Leapfrog Top Rural Hospital)
- Generally clean environment
- Effective management of common conditions such as pneumonia
Common complaints
- Quietness in patient rooms at night
- Below-average performance in some patient experience metrics compared to national averages (varies by source/survey period)
- Reports of mixed or inconsistent care quality in non-CMS datasets
"Houlton Regional Hospital was named a Top Rural Hospital nationally by The Leapfrog Group for the second consecutive year [in 2022]."
— Houlton Regional Hospital News Release"Houlton Regional Hospital has a 5-star overall patient satisfaction rating, placing it in the top 7% of hospitals nationally. 71% of patients would definitely recommend this hospital."
— Momentary Labs (based on CMS HCAHPS)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Chartis Announces Top 100 Critical Access Hospitals and Top 100 Rural & Community Hospitals for 2026 — Feb 11, 2026
- HRH Receives Silver Recognition Award From American Heart Association | Houlton Regional Hospital — Oct 1, 2025
- Top Critical Access Hospitals Announced - Wisconsin Office of Rural Health — Apr 23, 2026
- Chartis Announces Top 100 Critical Access Hospitals and Top 100 Rural & Community Hospitals for 2026 — Feb 11, 2026
- Cass Health named Top 20 Critical Access Hospital for sixth consecutive year | Health | swiowanewssource.com — Apr 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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