Live
Read more

About

The hospital offers general health care services and operates from 20 Hartford St, Houlton, ME. Key details: - Website: houltonregional.org; contact: info@houltonregional.org; phone: (207) 532-2900 - Staffing and wages: Medical staff (including specialists) and administrative roles; notable salaries include physicians in Obstetrics/Gynecology (~$191k) and Staff RNs (~$86k) - Presence: 4 offices listed in Maine; HQ in Houlton - Reputation: Employer rating 3.4/5 from 13 reviews (as of current data) User query focuses on Comprehensive Primary Care Services. If you need a precise answer on Comprehensive Primary Care Services at Houlton Regional Hospital, I can: - Check for a dedicated primary care/Family Medicine department on their site - Look for affiliated primary care clinics or physicians - Provide a list of services typically included in primary care if available (e.g., annual wellness visits, chronic disease management, preventive care)

Clinic Type

Primary Care

Address

20 Hartford St, Houlton, ME 04730, US

Phone

2075322900

Email

info@hrhospital.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Comprehensive Primary Care Services

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS (via secondary analysis): 5 out of 5 stars (based on some HCAHPS reporting metrics) (114 patient surveys (in cited dataset))
  • CMS (Overall Hospital Star Rating): 2 out of 5 stars (overall CMS quality rating) (Not explicitly provided for the overall rating)

Patients praise

  • Strong communication between patients, nurses, and doctors
  • Responsive hospital staff in addressing patient needs
  • High overall patient satisfaction ratings in some CMS-based reports
  • Effective discharge information and care transition processes
  • Cleanliness of the hospital environment

Common complaints

  • Reports of condescending, disrespectful, or rude behavior by some providers
  • Dissatisfaction with responsiveness regarding specialist referrals or specific medical needs
  • Perceived dismissiveness of patient concerns by some medical staff
  • Issues with quietness in the hospital environment at night

"I can’t believe I spent so much time fighting to see this “specialist.” He was extremely condescending, disrespectful, and rude."

— Healthgrades User Review

"I dont think i would take my dying dog to this hospital the doctors are pretty much a joke my son went inn there for a serious problem they just blew it off and pretty much told him it was in his head."

— A-Better-Place User Review

"I have been a patient of Dr. Ronco's for 20 plus yrs. During this time, he has always taken care to see to it my needs... have been met."

— Healthgrades User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

Book appointmentCall

More primary care clinics in Houlton

Houlton Clinic

2.1(21)
Houlton, ME·Primary Care

Katahdin Valley Health Center (KVHC) is a nonprofit primary care network headquartered in Houlton, Maine, with three offices in northern Maine (including Houlton). KVHC provides a wide range of health services: primary care, dental, pediatrics, optometry, podiatry, occupational medicine, behavioral health, chiropractic, massage, physical and speech therapy, and pharmacy. They offer patient assistance, health insurance marketplace support, and prescription assistance. Key points: - Nonprofit healthcare provider since 1974. - Services: comprehensive primary and specialty care across multiple disciplines; bundled under one system for convenience. - Locations: Houlton, Ashland, and Patten (3 offices across the Katahdin region). - Contact: main phone numbers include 207-538-3700 and 1-866-366-5842.

Online bookingEmergency care

See all primary care clinics in Houlton →

Comparing your options?

See other primary care clinics in Houlton, or search the full directory by insurance, ratings, and more.

More Primary Care Clinics