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Clinic Type

Neurology

Address

128 Neuroscience Center, Gray, LA 70359

Phone

(985) 917-3010; (985) 917-3007

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Neurology
  • Physicians - Neurology
  • Medical Services

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Centers for Medicare & Medicaid Services (CMS): 75.0 out of 100 (Average MIPS quality score) (3 scored providers)
  • US News Doctors (Dr. Donald S. Gervais): Not explicitly stated (Aggregate summary) (60 total patient reviews)
  • WebMD Care (Dr. Lisa Thibodeaux): 4.5 out of 5 (25 ratings)

Patients praise

  • High praise for the clinical expertise, compassion, and responsiveness of specific doctors, particularly Dr. Gervais and Dr. Thibodeaux
  • Patients feel listened to and well-supported during their medical visits
  • Efficient appointment scheduling compared to other local providers

Common complaints

  • Reports of unprofessional behavior and poor attitude from office management/administrative staff
  • High employee turnover rates and complaints about internal management practices
  • Concerns regarding staff-patient interactions and feeling dismissed or mistreated by non-clinical personnel

"Dr. Gervais is a wonderful Doctor, caring, and always doing his best to make sure his patients are taken care of."

LocalityBiz Review

"[The office manager] has such a bad attitude that he should not be working with people. He is very unprofessional. He yelled at me in front of other patients..."

WebMD Care Patient Review

"Very poor management. I have never worked for a company this bad. Unprofessional..."

Indeed Employee Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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