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About

Memorial Hermann Healthcare System is a nonprofit, Houston-based health system with 17 hospitals and multiple specialty centers serving the Greater Houston area. It operates as Memorial Hermann Health System, part of a large network including 8 Cancer Centers and 3 Heart & Vascular Institutes, plus numerous outpatient and rehabilitation facilities. The system is the region’s largest not-for-profit health system in southeast Texas and is affiliated with the McGovern Medical School as a teaching institution. Its flagship facilities include Memorial Hermann–Texas Medical Center and other campuses around Houston (e.g., Memorial Hermann Memorial City Medical Center). For urgent care needs in Houston, Memorial Hermann offers urgent care services across its campuses and affiliated centers in the Houston area. Key details: - Type: Nonprofit health system - Headquarters: Houston, TX - Founded: 1907 - Notable for: Level I trauma centers within the Texas Medical Center, teaching hospital status, broad network of hospitals and outpatient centers - Contact/locations: Multiple Houston-area campuses (headquarters at 929 Gessner Rd, Houston, TX 77024, and additional Houston addresses) If you need urgent care specifically, specify the preferred Houston neighborhood or campus (e.g., Memorial Hermann Memorial City, Texas Medical Center area) and I can pull the nearest urgent care options and hours.

Clinic Type

Urgent Care

Address

300 North Loop, Suite 100, Houston, TX 77008; 1911 Taylor St, Suite E, Houston, TX 77007; 2400 North Shepherd Dr, Houston, TX 77008; 3501 W. Holcombe Blvd, Houston, TX 77025; additional locations in Central/North/Northwest/South/Southwest/West Houston as listed on site

Phone

(713) 730-7418; (346) 327-8553; (832) 509-0458; (281) 407-9341

Email

DigitalSupport@memorialhermann.org

Opening Hours

Weekdays 8 AM–8 PM; weekends vary by location; virtual visits 8 AM–midnight daily; select centers open until midnight

Telehealth

Virtual urgent care available seven days a week (8 AM–midnight)

Emergency Care

If life-threatening, go to emergency room

Services Offered

  • Urgent care
  • Virtual urgent care
  • Walk-in care
  • In-person care
  • Face-to-face virtual visits
  • X-ray services
  • Electronic medical records (EMR)
  • Same-day pricing for uninsured
  • Online appointment/save-your-spot
  • Priority referrals to Memorial Hermann network
  • Access to patient portal
  • Hours: 8 AM–8 PM (in-person); select locations open until midnight; virtual visits 8 AM–midnight
  • Ages served: in-person 6 months and up; virtual 1 year and up

Technology & Equipment

  • EMR (electronic medical records)
  • X-ray availability
  • Virtual urgent care platform
  • Online appointment/save-your-spot tools

Insurance & Payment

  • Most major Texas and national in-network insurances

In-network with most major Texas and national insurance plans; full list available via center

Walk-ins accepted, Save-your-spot online, Pricing estimates for in-person and virtual visits, Payment options at centers, Financial resources link available, Walk-ins welcome; online save-your-spot; pricing estimates for in-person and virtual visits, affordable, same-day pricing for patients without insurance

Languages Spoken

Pricing

  • Same-day pricing for uninsured
  • Pricing estimates available by center or call
  • Note: pricing may vary by service and location

FAQs

What is Memorial Hermann-GoHealth Urgent Care?

An urgent care network offering same-day, non-life-threatening care with in-person and virtual options across Greater Houston.

What are your hours of operation?

During the week, centers are open 8 AM to 8 PM, with select locations open until midnight. Weekends hours vary by location. Virtual visits are available seven days a week from 8 AM to midnight.

Are virtual visits available?

Yes. In-person and virtual urgent care visits are available; virtual visits run daily from 8 AM to midnight.

What insurance plans are accepted?

We are in network with most major Texas and national insurance plans. A full list of in-network insurances is available on the site.

Do you offer pricing for those without insurance?

Yes, we provide affordable, same-day pricing for patients without insurance. Pricing estimates are available for both in-person and virtual visits.

Do I need an appointment?

Appointments are recommended for Memorial Hermann-GoHealth Virtual Urgent Care; walk-ins are welcome for in-person visits.

What should I bring to my visit?

Please bring your ID (or another form of identification), insurance card, debit/credit card and a medication list (if applicable).

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Zocdoc (River Oaks Plaza): 4.93/5 (43 reviews)
  • Zocdoc (The Heights): 4.86/5 (44 reviews)
  • Solv Health (Royal Oaks): 4.7/5 (13 ratings)
  • Solv Health (West University): 3.5/5 (19 ratings)
  • Yelp (Aggregate): 3.8/5 (10 reviews)

Patients praise

  • Efficiency and quick service
  • Convenient online booking process
  • Professional and informative medical staff
  • Clean and accessible facilities
  • Thorough care and clear communication of diagnosis

Common complaints

  • Perceived long wait times or lack of urgency for serious symptoms
  • Occasional issues with staff friendliness or bedside manner
  • Refusal of care near closing times
  • Patient dissatisfaction regarding provider type (e.g., non-MD providers)

"The doctor I saw was exceptional. Very sweet, thorough, explained as she went along. I was in and out of the clinic in no time."

Zocdoc (River Oaks Plaza) review

"If I’m coming to urgent care that doesn't mean it’s just a cold it means this is worse and the time it took to see a doctor was ridiculous."

Solv Health (Royal Oaks) review

"I’d seen another doctor at a different facility prior to this visit, and she wasn’t taking my health very seriously. I felt cared for here and the meds I was prescribed worked well with my body."

Zocdoc (The Heights) review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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