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About

Endocrinology, Diabetes & Metabolism Care at Albany Medical Center (Albany Med Health System) offers specialist services within the region’s leading academic medical center. Key points: - Part of Albany Medical Center and Albany Medical College, the system is the largest regional not-for-profit health system in northeastern New York and western New England. - The Center provides comprehensive endocrine care as part of a multispecialty academic medical complex, leveraging advanced diagnostics, research, and medical education. - Services are integrated with the system’s broader offerings, including high-level patient care, hospitalist and subspecialty access, and regional trauma and pediatric care. - The organization employs and collaborates with a wide range of professionals (clinicians, researchers, nurses, and support staff) to support endocrine, diabetes, and metabolism needs across the network. If you need specifics (clinic locations, appointment scheduling, or endocrinology program details) I can pull those from the Albany Med Health System site.

Clinic Type

Endocrinology

Address

Endocrinology, diabetes, and metabolism services are available at Albany Medical Center, Glens Falls Hospital, Saratoga Hospital, and Columbia Memorial Health. View the full list of locations.

Phone

+15182623125

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

true

Services Offered

  • Endocrinology
  • Diabetes management
  • Metabolism care
  • Hormone therapy
  • Insulin pump therapy
  • Libre therapy
  • Lipid management
  • Medical nutrition therapy
  • Self-management education
  • Thyroid hormone management
  • DEXA bone density scanning
  • Inpatient and outpatient care
  • Continuous glucose monitoring
  • Diabetes monitoring and management (Type 1 and Type 2)
  • Diabetes management after kidney transplant
  • Diabetes management during hospitalization
  • Diabetes management during pregnancy

Technology & Equipment

  • DEXA scanner
  • Ultrasound for thyroid biopsy
  • EKG and imaging
  • Robot-assisted surgery (where offered)
  • Minimally invasive procedures

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ratings.MD: 4.9/5 stars (255 ratings for Dr. Shannon Comley Sood)
  • WebMD Care: 5.0/5 stars (6 ratings for Dr. Shridhar Iyer)
  • Vitals: 4.6/5 stars (2 ratings for Dr. Gregg F. Gerety)
  • Ratings.MD: High ratings reported in testimonials (190 ratings for Dr. Mohsinah Usmani)

Patients praise

  • high regard for specific endocrinology physicians for their knowledge, communication skills, and bedside manner
  • patients reporting successful management of complex conditions like diabetes and hormonal disorders
  • appreciation for doctors who take time to explain treatment plans and listen to patient concerns
  • acknowledgment of the practice as a professional and specialized care environment

Common complaints

  • difficulties with appointment scheduling and reaching office staff
  • complaints regarding administrative processes, billing, and communication gaps between specialty and primary care
  • reports of unprofessional behavior by some staff members in wider hospital settings
  • concerns about long wait times and facility maintenance in emergency or high-volume departments

"I have been going to this practice for years and Dr Shannon Comley Sood and staff are excellent."

Ratings.MD

"Reaching staff to schedule appointments can be very difficult. Sometimes getting test results emailed is slow."

Vitals

"Dr. Usmani is an excellent listener and explains things clearly... The other staff in the office, are wonderful too."

Ratings.MD

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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