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Clinic Type

Family Medicine

Address

Novant Health Primary Care Gilead, Huntersville area (serving Huntersville, Charlotte, Mooresville, Davidson)

Phone

—

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Video visits and e-visits

Services Offered

  • Primary care
  • Family medicine
  • Wellness exams
  • Physicals
  • Chronic disease management (diabetes, asthma)
  • Same-day appointments
  • Bed-side lab draws
  • Video visits
  • e-visits

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • Level 3 Patient Centered Medical Home by the National Committee for Quality Assurance

What Patients Say

Overall sentiment across review platforms: positive

  • Novant Health Official Site: 45 reviews noted on official site (45 reviews)
  • Novant Health Provider Profile: 4.9 out of 5 stars (for provider Lindsey Matthews) (209 ratings)
  • BirdEye: 155 reviews found on BirdEye (155 reviews)

Patients praise

  • Providers described as knowledgeable, caring, and attentive listeners
  • Staff praised for being welcoming, professional, and efficient
  • Convenient services such as same-day appointments and early morning visits
  • Comprehensive and patient-centered approach to care

Common complaints

  • Reports of rude or dismissive interactions with front-desk and reception staff
  • Concerns regarding appointment scheduling, cancellations, or administrative policies

"Patients praise the doctors for their diligence, knowledge, and caring nature."

— BestProsInTown

"Dr. Scott McCunne is my Primary Care Physician and he is amazing! He is thoughtful, knowledgeable, direct and compassionate."

— LocalityBiz Review for affiliated Novant practice

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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