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Clinic Type

Internal Medicine

Address

Our office is on Holly Crest Lane, just off Statesville Road (Highway 21) in Huntersville

Phone

+1-844-266-8268

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatric care
  • Internal medicine
  • Primary care
  • Family medicine
  • Routine health needs
  • Diagnosis and treatment of more complicated medical situations

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Novant Health Official Website (Gilead Road location): 4.9/5
  • CMS HCAHPS (Novant Health Huntersville Medical Center): 3/5 (429)

Patients praise

  • Generally positive ratings for specific outpatient pediatric and internal medicine clinics (averaging around 4.9 stars)
  • High percentages of patients willing to recommend the medical center (ranging from 73% to 88%)
  • Positive feedback regarding doctor communication and the friendliness/compassion of some staff members

Common complaints

  • Reports of poor staff responsiveness in the emergency department
  • Concerns regarding lack of urgency and long wait times for urgent care needs
  • Negative experiences with appointment scheduling and administrative staff rudeness
  • Complaints about perceived lack of compassion or poor bedside manner among some medical professionals
  • Isolated reports questioning the necessity of certain procedures and alleging a focus on profit over patient care

"I’m beyond pissed!! Came in with EXTREME pain... These workers have no sense of urgency , no compassion... I will NEVER !!!! & I mean NEVER be back at this location."

— Rate A Hospital user review

"The only good from our experience; the Nurses were all great, & my Daughters baby is healthy."

— LocalityBiz user review

"Everyone is friendly, compassionate and LISTENS to patient and family members, even the housekeeping staff!"

— Yelp review of Novant Health Huntersville Medical Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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