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Clinic Type

Primary Care

Address

Novant Health Primary Care Gilead, Huntersville (serves Huntersville, Charlotte, Mooresville, Davidson area)

Phone

—

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • primary care
  • wellness exams
  • physicals
  • chronic illness management (diabetes, asthma)
  • same-day appointments
  • bed-side lab draws
  • video visits
  • e-visits

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • Level 3 Patient Centered Medical Home by the National Committee for Quality Assurance

What Patients Say

Overall sentiment across review platforms: positive

  • BestProsInTown: Generally high ratings based on 63 reviews aggregated on review sites (63 reviews mentioned on BestProsInTown)
  • Yelp (via MapQuest): 3.0 stars (8 reviews)

Patients praise

  • Patients praise doctors for being thorough, knowledgeable, and caring
  • Appreciation for excellent listening skills and bedside manner among some physicians
  • Friendly and professional atmosphere recognized by many patients
  • Valued for personalized, family-oriented care in both pediatrics and internal medicine

Common complaints

  • Occasional complaints regarding rude or unprofessional behavior by front-desk staff
  • Mixed experiences reported regarding wait times and appointment scheduling rigidity
  • Some dissatisfaction expressed concerning billing practices and coding of visits

"Patients praise the doctors for their diligence, knowledge, and caring nature. Dr. Lindsey Matthews, in particular, is noted for her commitment to natural health care and her exceptional listening skills."

— BestProsInTown review summary

"Receptionists are absolutely so rude every time I have come for anything at this office. They seem like they have no idea what they are doing and then get mad at the customer."

— Yelp review excerpt via MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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