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About

Valley Health Systems, Inc. is a Huntington, WV-based nonprofit healthcare provider founded in 1975. It operates 4 offices (headquartered at 5636 US Route 60, Huntington) and offers comprehensive family practice along with multiple specialty services, including Behavioral Health, ENT, OB/GYN, Dentistry, and Optometry. The organization emphasizes serving neighborhoods and has a multi-disciplinary behavioral health team. It employs about 139 staff, with annual revenues in the $25–50 million range. Contact: info@valleyhealth.org; main phone: 304-525-3334.

Clinic Type

Behavioral Health

Address

5636 US Route 60, Suite 1B, Huntington, West Virginia 25705, US

Phone

+13045253334

Email

marketing@valleyhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Behavioral Health Services
  • Psychiatric Evaluation and Medication Management
  • Substance Use Disorder Treatment (Adolescents and Adults Only)
  • Telehealth Behavioral Health Services

Technology & Equipment

  • Telehealth
  • Medication Management
  • Psychiatric Evaluation
  • Evidence-based SUD treatment
  • DBT (Dialectical Behavior Therapy)
  • Peer support services

Insurance & Payment

—

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.4 stars (284 reviews)
  • Trustaine: 3.2 stars

Patients praise

  • Praise for individual doctors for being attentive, professional, and knowledgeable
  • Reports of helpful and efficient support staff at specific locations
  • Positive experiences with mental health care providers leading to significant personal improvement
  • Availability of programs for uninsured or underinsured patients, such as sliding scale fees

Common complaints

  • Reports of rude, uncommunicative, or unprofessional behavior by front-desk/reception staff
  • Complaints about scheduling issues, such as cancelled appointments without notification and difficulty getting walk-in appointments
  • Issues with long wait times and inconsistent doctor availability
  • Specific grievances about perceived lack of care or attention during appointments

"The first place I’ve went to seeking help for my mental health. The place that made me feel confident to smile again... Her bubbly, judgement-free personality made it so much easier than I thought it would."

— Patient review on LocalityBiz regarding East Huntington location

"The receptionist was annoyed when I asked for a new appointment and when I told her the first two options didn’t work for me. The staff is uncommunicative and rude."

— Patient review on Birdeye regarding Valley Health Huntington

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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