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About

WellNow Urgent Care is a private, US-based chain of walk-in urgent care clinics offering treatment for illnesses and injuries, rapid testing, and other health services. Founded in 2012 (originally Five Star Urgent Care), it operates primarily in Illinois, Indiana, Michigan, New York, and Pennsylvania, with its headquarters in Chicago, IL. The company has about 703 employees and annual revenue around $176M. Located offices listed are in Chicago, IL (HQ at 311 N Green St) and other U.S. locations; there is no Bloomington or Huntington, IN site specifically mentioned in the provided details. If you’re seeking a WellNow location near Bloomington or Huntington, IL/IN, you may want to check their official site for exact address listings and availability.

Clinic Type

Urgent Care

Address

123 South Franklin Road, Bloomington, IN 47404

Phone

(812) 778-3116

Email

wn5244@wellnow.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes, WellNow Virtual Care available

Emergency Care

911 if true emergency

Services Offered

  • Urgent care
  • Walk-in clinic
  • Pediatric care
  • Physicals
  • X-rays
  • Occupational medicine
  • Testing
  • Pediatrics
  • XRays
  • Gastrointestinal disease
  • Upper respiratory illness
  • Skin maladies

Technology & Equipment

  • X-ray technology at all locations
  • point-of-care lab testing
  • on-site stitching

Insurance & Payment

Credit, Debit cards, Credit and Debit Cards

Languages Spoken

Pricing

  • Very competitive pricing for uninsured patients; affordable healthcare

FAQs

Can I walk in to WellNow Bloomington or is an appointment required?

You are welcome to simply walk into the WellNow location. No appointment and no referral is required.

Do I need an appointment to visit a WellNow Urgent Care facility?

You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.

Do I need to bring anything with me when I visit?

When visiting one of our locations, please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will make a copy of this information for our files. If you have secondary insurance, please bring your information with you and we will submit it on your behalf.

How can I know when I should go to an emergency room versus an urgent care or walk-in clinic?

WellNow is equipped to treat a wide array of non-life-threatening injuries and illnesses, including sprains, strains, burns, lacerations, rashes, bronchitis and pneumonia. We have X-ray technology at all locations to help us better evaluate any injuries, and we offer on-site stitching. We also have point-of-care lab testing which allows us to perform a variety of tests directly at our facilities.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (aggregating Google reviews): 4.1/5 stars (528 reviews (Birdeye))

Patients praise

  • Fast and efficient service in many cases
  • Professional and thorough medical staff (NP and doctors)
  • Friendly and considerate front-desk/clinical support staff
  • Convenient walk-in availability for some patients

Common complaints

  • Difficulty obtaining refunds for services not rendered
  • Staff perceived as unhelpful or unprofessional by some patients
  • Concerns regarding cleanliness of the facility
  • Policies requiring upfront payment before being seen by a provider

"WARNING: DO NOT PAY UNTIL YOU ARE SEEN BY A PROVIDER. I WENT YO THIS LOCATION 12/21/2023 for an urgent care visit. Upon arrival, I was charged $125. After I paid, the receptionist asked what I was being seen for. I explained. She said they could not draw labs and I needed to go to a physician's office. She stated she was unable to refund my $125... The receptionist was rude and not helpful."

LocalityBiz user review

"I came in lost scared and feeling like death she stated I was an interesting case that made her think, she was honest and told me I needed to go to ER... Ty for being thoughtful thorough as you could honest and caring."

Birdeye user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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