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About

Hutchinson Regional Healthcare System (HRHS) is a nonprofit, community-based health system serving Reno County and surrounding areas in south-central Kansas. Key components include Hutchinson Regional Medical Center (a 199-bed, Joint Commission-accredited acute care hospital), Hospice and HomeCare of Reno County, Horizons Mental Health Center, Health-E-Quip, and the Hutchinson Regional Medical Foundation. HRHS operates the Heart & Vascular Center, Chalmers Cancer Treatment Center, The Birthing Center, Sleep Diagnostic Center, and Wound Care & Hyperbaric Center. It is the largest employer in Reno County, serving more than 65,000 residents, with 195 employees and annual revenue around $161 million. The main campus is at 1701 E 23rd Ave, Hutchinson, KS 67502. For emergency needs, contact Hutchinson Regional Medical Center’s Emergency Department via the main hospital line at 620-665-2000.

Clinic Type

Emergency Medicine

Address

Hutchinson Regional Medical Center, Hutchinson, Kansas

Phone

6206621212

Email

foundation@hutchregional.com

Opening Hours

Around-the-clock emergency care (24/7)

Emergency Care

Emergency Department with Level III Trauma Center

Services Offered

  • Emergency Department
  • Trauma Center
  • Emergency care
  • Stroke care
  • Cardiac emergencies
  • Emergency operations
  • Resuscitation
  • Patient transfers to higher-level trauma facility
  • ED patient information
  • Visitor policies in ED
  • Billing and price guide (inpatient/outpatient)
  • Contact/Guest Services

Insurance & Payment

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Languages Spoken

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FAQs

Is Hutchinson Regional Medical Center an emergency department that sees the most critically ill patients first?

Yes. Patients are not seen strictly by arrival time; the most critically injured or ill patients are seen first.

What should you expect regarding wait times for procedures or tests?

You may have to wait for procedures such as x-rays and lab tests and for results.

What is the ED's policy on violence?

Zero tolerance for violence; violence, swearing, or threats will not be tolerated and violators may be asked to leave.

How do I pay for emergency services and treatment?

When you are registered you will be asked to provide a picture ID, insurance cards, current address, phone number, emergency contact, and a co-pay or deposit for services. Separate bills will be mailed to you for treatment and physician services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS / Various aggregators: 3 out of 5 stars (based on HCAHPS surveys)
  • US News & World Report: 86% willingness to recommend

Patients praise

  • efforts to improve staff residency and local staffing stability
  • implementation of patient relations managers and family advisory councils to address feedback
  • noted reduction in patients leaving without being seen due to wait times
  • steady progress reported in internal patient surveys

Common complaints

  • long wait times and perceived lack of urgency in the Emergency Department
  • concerns regarding cleanliness and facility maintenance
  • reports of poor communication from medical staff
  • dissatisfaction with diagnostic processes and patient outcomes

"The ER nearly killed me by giving me medicine that they knew I was allergic to and didnt even care."

— SageMenu review (aggregated)

"Been to the er Twice and both times rat fecies on the flour the MRI room had so much trash on the floor... 3 - 4 hours to find out what's wrong only for them to say we can't find anything..."

— SageMenu review (aggregated)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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