Cape Cod Healthcare | National Prevention Information Network
Infectious Disease • Hyannis, MA
Clinic Type
Infectious Disease
Address
34 Park St Hyannis, MA 02601 United States
Phone
+1 508-862-5650
npin@cdc.gov
Opening Hours
Mon-Sun: (not specified)
Services Offered
Team
Insurance & Payment
—
Free HIV Test, Fee, PrEP for uninsured, Sliding Scale
Languages Spoken
FAQs
Appointment Required
An appointment is required.
Free HIV Test
Free HIV test is available.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 3.1/5 (106 reviews)
- HospitalStats.org (based on patient surveys): AVERAGE
- Birdeye (Lab Services): 4/5 (4 reviews)
Patients praise
- Professional and compassionate care from some individual nurses and doctors
- Facilities are generally reported as clean and well-maintained
- Effective medical procedures and specialized care reported by some patients
- Staff acknowledged and responded to feedback regarding negative experiences
Common complaints
- Long wait times, particularly in the emergency room during peak summer months
- Concerns regarding responsiveness and help from staff when requested
- Perceived lack of compassion or warmth from some staff members
- Difficulties with office communication and appointment scheduling
"The emergency room was packed. In their defense, the population triples on Cape Cod during the summer and the waits are long. I was frightened because we were left alone for hours. The main nurse was awesome, he never lost his compassion and remained professional through the whole ordeal."
— MedicalRecords.com review by Deborah Myers"Some wonderful nurses , but many were lacking and showed 0 compassion and lacked any warmth. We were bullied and intimidated by an insensitive secretary in the floor and several nurse managers."
— Birdeye review (Lab Services)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cape Cod Hospital and Falmouth Hospital Nationally Recognized ...
- Treatment of breast cancer-related lymphedema has come a long way
- Cape Cod Healthcare encourages women to prioritize breast health this October — Oct 14, 2025
- New mental health resource program launched on Lower and Outer Cape — Sep 9, 2025
- Falmouth Hospital, Cape Cod Hospital's Lung Cancer Screenings Are Recognized | Regional News | capenews.net — Mar 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
More infectious disease clinics in Hyannis
Summary: Cape Cod Healthcare (Hyannis, MA) is a nonprofit health system serving Cape Cod with 2 acute care hospitals, homecare and hospice (VNA), urgent care network, primary/specialty care, and related services. It employs about 1,174 staff (+5.2% YoY) and reports roughly $987M in annual revenue. The system offers a range of infectious disease-related clinical services through its hospitals, primary care, and specialty programs, within a network of 22 offices across Cape Cod (including Hyannis, Vineyard Haven, Osterville, Orleans, Chatham). Key focus areas include imaging, heart and vascular care, orthopedics, and comprehensive medical services, with ongoing investment in new technologies to support patient care. For Infectious Disease Clinical Services specifics, contact the Cape Cod Healthcare facilities in Hyannis or their primary care/specialty networks to connect with ID clinicians. If you need a direct contact, use the patient help center or the main line at 508-771-1800.
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