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Clinic Type

Mental Health

Address

259A North Street, Floor 1, Hyannis, MA 02601

Phone

(508)%20409-0000

Email

Opening Hours

Monday–Sunday 8:00 am – 7:00 pm (clinic hours shown; note: Saturday and Sunday listed as Closed for Hyannis location)

Telehealth

Yes (telehealth options available)

Services Offered

  • therapy
  • psychiatry
  • medication management
  • TMS therapy
  • Spravato
  • in-person services
  • telehealth

Technology & Equipment

  • TMS therapy
  • Spravato

Team

  • Karen Penta, over 30 years of experience in the mental health field — Clinic Director

Insurance & Payment

  • Aetna
  • Blue Cross Blue Shield
  • Carelon
  • Cigna
  • Commonwealth Care Alliance (CCA)
  • Fallon Community Health Plan
  • Harvard Pilgrim Health Care
  • Health New England
  • MassHealth
  • Mass General Brigham
  • Massachusetts Behavioral Health Partnership (MBHP)
  • Medicare
  • Optum
  • Senior Whole Health (SWH)
  • Tricare
  • Tufts Health Plan
  • United Healthcare
  • Wellpoint
  • WellSense Health Plan

Insurance plans accepted vary by clinic; listed plans reflect acceptance across Northeast Health Services as a whole. To confirm coverage, contact central intake.

Languages Spoken

FAQs

What services are offered at the Hyannis clinic?

Therapy, psychiatry, medication management, TMS therapy, and Spravato, with in-person and telehealth options.

What services are offered at the Hyannis, MA clinic?

A full suite of personalized mental health services, including therapy, psychiatry, medication management, TMS therapy, and Spravato®. In-person services as well as telehealth options.

Is the Hyannis clinic in-network with insurance plans?

Yes, in-network with most major insurance plans. Acceptance varies by clinic; central intake can review your plan and connect you with a provider who accepts your insurance.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Recovery.com for Cape Behavioral Health Center Hyannis: 4.4 out of 5 stars (based on 98 reviews) (98 reviews)
  • Birdeye for Cape Behavioral Health Center Hyannis: Not explicitly stated overall score, but 126 reviews listed (126 reviews)
  • Towerlight Health & Wellness: 5-star rating mentioned (11 reviews mentioned)

Patients praise

  • Patients have praised individual therapists for being supportive, non-judgmental, and caring
  • Access to a range of services including therapy, psychiatry, and medication management
  • Availability of telehealth options for psychiatric and counseling services
  • Some reports of professional and respectful staff interactions

Common complaints

  • Reports of administrative issues such as difficulty scheduling appointments and receiving medication requests
  • Concerns regarding lack of communication and follow-through from office staff and providers
  • Some patients expressed significant dissatisfaction with their care experience

"Literally the worst psych place I’ve ever had the disgrace of being established with. Didn’t send the link for my first appointment... I have no meds."

A Better Place (Patient Review)

"I have always had a great experience at cape behavior health. My therapist Janice is very helpful. She listens without judgement..."

Northeast Health Services Hyannis Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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