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About

Gosnold Behavioral Health is a nonprofit behavioral health and substance use treatment provider founded in 1972 and headquartered in Falmouth, MA. It offers inpatient, outpatient, veteran’s programs, and community-based services, including care management. The organization operates 4 offices (primarily on Cape Cod) and employs about 113 staff, with annual revenue around $4.3 million. Accredited by The Joint Commission, Gosnold emphasizes individualized, evidence-based care for mental health, addiction, and co-occurring disorders, serving youth, adults, families, and communities. Contact: help@gosnold.org; 800-444-1554 or 508-240-4519.

Clinic Type

Substance Use Disorder Treatment

Address

Gosnold Behavioral Health, 329 Main Street, Falmouth? (not explicitly stated on page)

Phone

+1-800-444-1554

Email

help@gosnold.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Telepsychiatry outpatient services mentioned

Services Offered

  • Inpatient services
  • Outpatient services
  • Clinical stabilization services
  • Partial hospitalization
  • Intensive outpatient programs (IOP)
  • Medical detoxification
  • Care management
  • Recovery coaching
  • Recovery support navigator (RSN) / CSP
  • Emergency room navigation
  • Overdose outreach intervention
  • Behavioral health supports for justice-involved individuals
  • Telepsychiatry (outpatient psychiatric services)
  • Referral to inpatient programs
  • Medical care integration
  • Family-based outreach interventions
  • School-based counseling
  • Prevention and intervention strategies

Technology & Equipment

  • Smartphone technology to enhance patient engagement
  • Joint Commission accreditation

Insurance & Payment

Not specified on page

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ProjectKnow.com: 3.8/5 (68)
  • Google: 2.6/5 (14)
  • Rehab.com: 2.78/5 (41)

Patients praise

  • Staff dedication and care for patients mentioned by some reviewers
  • Successful long-term recovery reported by some former patients
  • Positive feedback for specific programs like IOP (Intensive Outpatient Program)
  • Some patients feel the facility provides a life-saving environment

Common complaints

  • Concerns regarding chronic understaffing and high staff turnover
  • Allegations of prioritizing insurance coverage over patient recovery goals
  • Reports of inadequate administrative management and unprofessional conduct
  • Complaints about lack of family inclusion in the treatment process
  • Past allegations of poor COVID-19 safety protocols and communication

"Disappointed in the policy of lack of inclusion of family members and significant others in the treatment of the recovering addict."

ProjectKnow.com review

"They do their damndest & the staff care about the patients... It took three tries but now I’m at nearly 3 years sober & it is all because of this facility."

ProjectKnow.com review

"They simply care about the insurance money. They don't care about their clients at all. I needed help and they ignored me every time I reached out."

AddictionAndCure review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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