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About

Ascend Mental Health Center is a small Idaho Falls, Idaho-based hospital and mental health care provider offering diagnosis and treatment for children and adults with mental and behavioral health concerns. Key details: - Location: Idaho Falls, Idaho, USA - Services: Mental health diagnosis and treatment for children and adults - Staff: 11 employees; leadership includes Chief Operations Officer Savahnna Moss - Founder/lead clinician: Nicole Vadnais (formerly Webb), NCC board-certified counselor specializing in marriage, couples, and family counseling - Contact: (208) 419-3002 - Online presence: ascendmhc.com; LinkedIn profile; monthly traffic ~1,259 visits (recent declines) - Tech: Google Workspace - Additional context: Small practice with a focus on families and individuals in Southeast Idaho; modest web footprint and workforce growth negative year over year

Clinic Type

Behavioral Health

Address

Eastern Idaho, Idaho Falls, ID

Phone

208-419-3002

Email

office@ascendmhc.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If in crisis, call 988 or go to the nearest emergency room

Services Offered

  • Medication Management
  • Psychological Testing
  • Advanced Interventions (Spravato Esketamine and IM Ketamine)

Technology & Equipment

  • Valant (patient portal and electronic health record hinted by links)

Insurance & Payment

—

Languages Spoken

  • English

Current Offers

New Patient Request

FAQs

What services are offered?

Medication Management, Psychological Testing, and Advanced Interventions including Spravato (Esketamine) and IM Ketamine.

How to submit a new patient request?

Submit a New Patient Request and the team will follow up to schedule your evaluation.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 3.7/5 (3)
  • BirdEye: 4.6/5 (116)
  • TherapyDB: 4.8/5 (103)
  • WebMD: Not specified (2)
  • Yahoo Local: 3.5/5

Patients praise

  • Friendly and helpful staff
  • Compassionate and thorough care by some providers
  • Effective medication management and mental health support for many patients
  • Welcoming office environment

Common complaints

  • Issues with appointment scheduling and cancellations
  • Perceived high costs or pricing concerns
  • Lack of communication regarding appointment reminders and medication refills
  • Concerns regarding medical management and treatment decisions

"I was charged $300 for one 1 hr. visit for my son."

— Healthgrades

"I won't be back! I must of missed an appointment, but they don't do reminders or call's... No they just stop your medication refills!"

— WebMD

"These guys are always super friendly and helpful. They also listen to your concerns and help to address them! 10/10 would recommend!"

— Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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