Primary Care - Mohawk Valley Health System
Internal Medicine • Ilion, NY • Since 2014 • 16 primary care locations including Children’s Health Center and Women’s Health Center locations
About
Summary: - Mohawk Valley Health System (MVHS) is a nonprofit hospital system based in Utica, NY, founded in 2014. It operates a multi-county network with the MVHS Medical Group, including 15 primary care locations, and several specialty services (Women’s and Children’s Health; General, Cardiothoracic, Vascular, Orthopedic and Neurological Surgery; Endoscopy; Wound Care; Cancer; and more). - For primary care in Ilion: MVHS maintains a broad primary care footprint in central New York through its MVHS Medical Group, with locations focused in the Utica area and surrounding counties. If you’re specifically seeking primary care in Ilion, check MVHS Medical Group’s nearby clinics and providers, or contact MVHS centrally to confirm a dedicated Ilion site or the closest primary care location serving Ilion residents. - Key contact: MVHS main line is 315-624-6000; visit mvhealthsystem.org for locations, providers, and appointment options. Notes: - The provided materials emphasize MVHS’s role as a patient-centered, multi-site health system with primary care and numerous specialty services, but do not list a dedicated Ilion-specific primary care site. For precise Ilion availability, contact MVHS or search the MVHS Medical Group locations.
Clinic Type
Internal Medicine
Address
111 Hospital Drive, Utica, NY 13502, US
Phone
315-624-8800
hrhelpdesk@mvhealthsytem.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
Accepting New Patients
Accepting New Patients
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Glassdoor, Indeed, and various review aggregation sites: 2.8-3.0 out of 5 stars (generally for the health system, not specific to Ilion primary care) (Hundreds of reviews across platforms for the overall health system)
Patients praise
- Good employee pay and benefits reported by some staff
Common complaints
- Poor communication between staff and patients
- Perceived lack of professional care and empathy
- Long wait times and facility cleanliness issues
- Reports of being ignored, misdiagnosed, or gaslit by providers
"Avoid this place when it comes to searching for a PCP. If you have the ability to avoid MVHS all together then that would be your best bet. If not, then strap up as you’re about to be gaslit, ignored, and misdiagnosed."
— LocalityBiz review of MVHS Medical Group"Wynn hospital is the worst. There is no communication between staff and patients. They are unprofessional from the providers down. Such a horrible experience for my mother."
— Birdeye review of MVHS St. Luke's/Wynn campusSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MVHS Herkimer Medical Office Now Offers Extended Hours - Mohawk Valley Health System — Apr 6, 2026
- MVHS East Utica Medical Office Welcomes New Primary Care Physician - Mohawk Valley Health System — Nov 3, 2025
- Vanessa S. Prilutskiy, PA - Mohawk Valley Health System — Mar 11, 2026
- Select MVHS Medical Offices Offering Extended Hours and Walk-in Appointments - Mohawk Valley Health System — Oct 21, 2025
- MVHS Welcomes New Nurse Practitioner to Washington Mills Medical Office - Mohawk Valley Health System — Jan 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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