Laboratory Services - Mohawk Valley Health System
Medical Laboratory • Ilion, NY
Clinic Type
Medical Laboratory
Address
—
Phone
315-917-8199
hrhelpdesk@mvhealthsytem.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (St. Luke's Campus): 3.3/5 (559 reviews)
- Indeed (Employee Reviews): 3.2/5 (257 reviews)
- Birdeye (MVHS Medical Group): 3.1/5 (27 reviews)
- Birdeye (Pulmonary Medicine): 2.3/5 (6 reviews)
- Birdeye (Cardiology): 4.0/5 (16 reviews)
Patients praise
- Professionalism of individual medical providers (e.g., cardiologists, NPs)
- Access to Mayo Clinic reference laboratory services
- Recognition as a Lab of the Year runner-up for operational quality (2025)
- Patient-centered initiatives and efforts to expand access/convenience
Common complaints
- Staff professionalism and perceived lack of empathy
- Poor communication between staff and patients
- Concerns regarding administrative practices and billing transparency
- Wait times for lab services, especially for walk-in patients
- Staff management and organizational challenges
"There is no communication between staff and patients. They are unprofessional from the providers down."
— Birdeye (St. Luke's Campus)"Staff of stress test so frustrated I think they don’t get salary they give so much stress before your stress test."
— Birdeye (Mohawk Valley Cardiology)"MVHS Laboratory leads with a 'patient care first' approach. They understand that each patient is special and take extra care serving them."
— MLO Online (Lab of the Year coverage)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Several MVHS Medical Offices to Relocate to the Medical Office Building in Downtown Utica - Mohawk Valley Health System — Feb 24, 2026
- Specimen Processor at Mohawk Valley Health System — Jul 7, 2026
- Medical Laboratory Technician Job in Utica, NY at Mohawk Valley ... — Feb 11, 2026
- Laboratory Assistant II - Full Time - Days - iHireMedTechs — Jul 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More medical laboratory clinics in Ilion
Labcorp is a large clinical laboratory services provider with a global network (over 100 countries, primarily U.S.-focused). They operate a vast US testing infrastructure, including about 2,000 patient service centers and 6,000+ in-office phlebotomists, processing over 160 million tests annually. Services cover a wide range of diagnostics (oncology, HIV genotyping/phenotyping, toxicology, drug monitoring, DNA/paternity/immigration testing, wellness, environmental testing) and home-test options (about 50 tests). They also offer Biopharma Lab Services for drug development and diagnostics and run specialized programs like the Center for Esoteric Testing and the National Genetics Institute (NGI). For Ilion, NY (13357) or nearby locations, Labcorp’s national footprint suggests potential nearby facilities in the broader upstate New York region; however, the provided content lists HQ in Burlington, NC, and U.S.-centred operations rather than Ilion-specific addresses. If you need Ilion-specific Labcorp locations, I can search for the closest Ilion-area centers or provide contact details.
Summary: Mosaic Health is a nonprofit healthcare provider with five offices in New York, including Ilion (55 Central Plaza, Suite B). They offer primary care, dental, and behavioral health services to all patients regardless of insurance status, with convenient locations and a patient-friendly approach. The Ilion location is part of their network that emphasizes accessible, non-judgmental care across medical, dental, and mental health services.
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