Live
Read more

About

Summary: MVHS Medical Group operates the Children’s Health Center services within the Mohawk Valley Health System. The MVHS Medical Group includes 15 primary care locations and offers a broad range of pediatric and specialty care (Women’s and Children’s Health; Orthopedic, Neurological, Cardiovascular, and other surgical and medical services; behavioral health; and more). The Children’s Health Center in Ilion is part of MVHS’s multi-county network serving central New York.

Clinic Type

Pediatrics

Address

2212 Genesee Street, Utica, NY 13502

Phone

+1-315-801-3161

Email

hrhelpdesk@mvhealthsytem.org

Opening Hours

Office Hours: Monday and Friday 8:30 a.m. to 4:30 p.m.; Tuesday - Thursday 8:30 a.m. to 7:30 p.m.

Services Offered

  • Pediatrics
  • Primary Care
  • Children’s Health Center
  • Women’s and Children’s Services
  • Family Medicine
  • Patient-Centered Medical Home (PCMH)
  • NCQA Pediatric care (PCMH designation)

Team

  • Cherine Awad, Pediatrics MVHS Medical Group - Children's Health Center — MD
  • Teresa Martorella, Pediatrics MVHS Medical Group - Children's Health Center — MD
  • Fadi Zakko, Pediatrics MVHS Medical Group - Children's Health Center — MD
  • Onama Collins, Family Medicine MVHS Medical Group - Children's Health Center — FNP

Insurance & Payment

Discounts or essential services based on family size and income

Languages Spoken

  • English
  • Español

FAQs

What services are offered at MVHS Medical Group – Children’s Health Center?

Pediatrics, Primary Care, Children’s Health Center, Women’s and Children’s Services, Primary Care, Pediatrics, and related MVHS Medical Group offerings.

TO PATIENTS:

This section in the page is not a defined FAQ; no usable question-answer pairs provided.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (for MVHS Medical Group - Washington Mills Office): 3.1/5 stars (27 reviews)

Patients praise

  • Some patients report excellent, caring, and attentive care from specific providers.
  • Helpful and respectful staff experiences reported by some patients.
  • Recognition for patient-centered processes in some MVHS practices.

Common complaints

  • Reports of poor administrative experiences, including disorganized billing, difficulty reaching staff by phone, and unhelpful front-desk personnel.
  • Occasional reports of long wait times.
  • Instances of patients feeling unheard or dissatisfied with provider communication.

"MVHS is absolutely horrible in every way. They have messed up my bills, they don't answer the phone and they are dramatically unorganized."

LocalityBiz (Review for MVHS Medical Group - Oneida Medical Office)

"Very Happy with the Excellent Care received And exceptional staff, whom i found very helpful as well as prompt."

Birdeye (Review for MVHS Medical Group - Washington Mills Office)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More pediatrics clinics in Ilion

Ilion, NY·Pediatrics

National Pediatric Center is a pediatric medical practice based in Corona, New York, with additional location in Flushing, NY. The clinic offers a broad range of pediatric services and resources focused on family and child health, including patient education, immunizations, breastfeeding support, car seat guidance, disease prevention, travel medicine, and information on child health topics and product recalls. They operate with a small team (about 4 employees) and provide front-desk contact at frontdesk@nationalpediatric.com and phone numbers (718) 898-5200. The practice emphasizes preventive care and education for families, and maintains two offices in the New York area (Corona and Flushing). If you’re seeking pediatric care in Flushing, NY, this center may be a potential option to contact for routine care, vaccinations, and pediatric guidance.

VerifiedEmergency care

See all pediatrics clinics in Ilion

Comparing your options?

See other pediatrics clinics in Ilion, or search the full directory by insurance, ratings, and more.

More Pediatrics Clinics