Primary Care - Mohawk Valley Health System
Primary Care • Ilion, NY • Since 2014 • 16 primary care locations locations
About
Summary: - Mohawk Valley Health System (MVHS) is a nonprofit hospital system based in Utica, NY, founded in 2014. It operates a multi-county network with the MVHS Medical Group, including 15 primary care locations, and several specialty services (Women’s and Children’s Health; General, Cardiothoracic, Vascular, Orthopedic and Neurological Surgery; Endoscopy; Wound Care; Cancer; and more). - For primary care in Ilion: MVHS maintains a broad primary care footprint in central New York through its MVHS Medical Group, with locations focused in the Utica area and surrounding counties. If you’re specifically seeking primary care in Ilion, check MVHS Medical Group’s nearby clinics and providers, or contact MVHS centrally to confirm a dedicated Ilion site or the closest primary care location serving Ilion residents. - Key contact: MVHS main line is 315-624-6000; visit mvhealthsystem.org for locations, providers, and appointment options. Notes: - The provided materials emphasize MVHS’s role as a patient-centered, multi-site health system with primary care and numerous specialty services, but do not list a dedicated Ilion-specific primary care site. For precise Ilion availability, contact MVHS or search the MVHS Medical Group locations.
Clinic Type
Primary Care
Address
111 Hospital Drive, Utica, NY 13502, US
Phone
+1-315-733-1148
hrhelpdesk@mvhealthsytem.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.3/5 (559 reviews (for St. Luke's Campus))
- Birdeye: 3.1/5 (27 reviews (for Washington Mills Office))
Patients praise
- Some patients find specific nurse practitioners and doctors caring and thorough
- Professionalism of certain clinical staff and phlebotomists in specific offices
- Friendly attitude of pediatric staff members
Common complaints
- Difficulty scheduling or rescheduling appointments with long wait times
- Perceived unprofessionalism or rudeness of front-desk and nursing staff
- Communication issues regarding test results and medical records
- Concerns about administrative organization and billing errors
- Limited availability of certain providers
"MVHS is absolutely horrible in every way. They have messed up my bills, they don't answer the phone and they are dramatically unorganized."
— LocalityBiz review of MVHS Medical Group"The phlebotomist and all the staff are amazing people! They treat you with respect and are always helpful. Most other dr offices the receptionist are not to nice but here every time I call they make me feel like I’m important and I’m not a bother."
— LocalityBiz review of MVHS Medical Group"Impossible to get them on the phone."
— LocalityBiz review of MVHS Medical GroupSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MVHS Herkimer Medical Office Now Offers Extended Hours - Mohawk Valley Health System — Apr 6, 2026
- MVHS East Utica Medical Office Welcomes New Primary Care Physician - Mohawk Valley Health System — Nov 3, 2025
- Vanessa S. Prilutskiy, PA - Mohawk Valley Health System — Mar 11, 2026
- Select MVHS Medical Offices Offering Extended Hours and Walk-in Appointments - Mohawk Valley Health System — Oct 21, 2025
- MVHS Welcomes New Nurse Practitioner to Washington Mills Medical Office - Mohawk Valley Health System — Jan 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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