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Clinic Type

Rehabilitation

Address

20 Crofts Road, Hurley, NY 12443

Phone

(845) 660-6887

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

FAQs

What kinds of treatment programs are available at Never Alone Adolescent Addiction Treatment Center?

The program blends evidence-based therapies like CBT, DBT, ACT, trauma-focused care and medication-assisted treatment (MAT) with recreational and creative activities to help teens heal.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LocalityBiz (Catholic Charities of Herkimer County): 5/5 (mixed reviews present)
  • Best-Rehabs (CNY Services – Milestones): Mixed (Alumni polled varied, generally positive regarding clinical outcomes) (2 (Best-Rehabs alumni poll))
  • Best-Rehabs (St. Peter’s Addiction Recovery Center): Mixed (Mostly positive but with specific criticisms) (6 (Best-Rehabs alumni poll))
  • RehabCenterSupport (General): Positive (Testimonials featured on site) (3 (Featured testimonials))

Patients praise

  • Staff perceived as caring, supportive, and dedicated in many cases
  • Some patients report life-changing, positive outcomes and sustained sobriety
  • Programs valued for specific clinical strengths, such as quality of group counseling and individualized treatment plans
  • Appreciation for facilities that are clean and well-structured
  • Acknowledgment of the vital importance of community-based outreach and support resources

Common complaints

  • Reports of unprofessional and rude staff at some regional facilities
  • Concerns regarding communication, such as unreturned phone calls and issues with personal belongings being packed or lost upon discharge
  • Experiences of being denied access to services or discharged due to conflicts or lateness
  • General dissatisfaction with administrative or admissions/discharge procedures in certain programs
  • Isolated complaints regarding overcrowding in group therapy sessions and a perceived lack of individualized attention

"The staff is very unprofessional and rude... [they] wouldn't let him go to his room to pack his stuff... they never called back."

Rehab.com user review (Helio Health)

"Rehab Center Support in Ilion, NY has had a great effect on my life. I have grown amazingly – mentally, spiritually, and physically."

RehabCenterSupport user testimonial

"The counselors are great and kind and I love being on the methadone program it saves my life been sober for 17 months."

FindRecoveryCenter user review (Helio Health)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Ilion, NY·Rehabilitation

Summary: - The Grand Healthcare System is a private network of hospitals and rehabilitation/nursing facilities founded in 2014 and headquartered in Valley Stream, NY. - It operates 4 US offices, including its HQ at 70 E Sunrise Hwy, Valley Stream, NY, and locations in Whitestone, Rockville Centre, and Manhasset, NY. - It’s an active private company in the Hospitals and Health Care sector, with annual revenue around USD 14 million and about 208 employees. - Notably, it acquired River Valley Care Center in 2017. - Contact: info@thegrandhealthcare.com; main phone: +1-718-215-6000. - Web presence: thegrandhealthcare.com; LinkedIn: linkedin.com/company/thegrandhealthcaresystem. If you’re seeking information about a Grand Healthcare facility in Ilion, NY, this summary does not confirm its existence.

VerifiedOnline bookingSince 2014

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