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About

Centerpoint Medical Center is a Level II trauma emergency department and general hospital located at 19600 East 39th Street, Independence, Missouri. It’s part of the HCA Midwest Division, has 285 beds, and offers services in emergency medicine, oncology, orthopedics, neurology, and women’s health. The hospital operates in Independence, MO, and serves with multiple addresses in the area, including 17441 Medical Center Pkwy. Contact: main phone numbers listed (e.g., 816-463-2240; toll-free 844-706-8773).

Clinic Type

Emergency Medicine

Address

1545 E 23rd St S, Independence, MO 64055

Phone

816-627-3700

Email

amie.murphy@hcahealthcare.com

Opening Hours

Open 24/7 (explicit mentions of 24/7 ER and 24/7 Consult-A-Nurse service)

Telehealth

Not explicitly mentioned

Emergency Care

Yes (Emergency Department; pediatric-ready; Level II Trauma Center access at Centerpoint Medical Center)

Services Offered

  • Emergency Medicine
  • Emergency Care
  • Pediatric-ready emergency department
  • On-site imaging tests and laboratory services
  • Access to Level II Trauma Center ER at Centerpoint Medical Center
  • Consult-A-Nurse service
  • CareAssure program
  • 24/7 emergency room
  • Fast, convenient care for adults and kids
  • Multidisciplinary care team
  • Transport coordination to nearest hospital if needed
  • Follow-up coordination assistance with specialists

Technology & Equipment

  • Cutting-edge diagnostic radiology
  • CT scans
  • X-rays
  • Ultrasounds

Team

  • Emergency medicine doctors, Board-certified physicians (implied) — Medical leadership/physicians

Insurance & Payment

Languages Spoken

FAQs

Is ER of Independence open 24/7?

Yes, 24/7 emergency room.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Various third-party hospital review and rating platforms (e.g., HospitalStats, Yelp, HospitalCompare): Average/Mixed (approx 88/100 on some aggregate metrics) (varies by platform)

Patients praise

  • professional and skilled staff members
  • convenience and speed of service in specific instances
  • compassionate care reported by some patients

Common complaints

  • concerns regarding communication from staff and doctors
  • reports of long wait times and delays in receiving care
  • perceived lack of compassion or responsiveness from medical personnel

"I thought ER of independence did a wonderful job they were professional and fast. I was very pleased."

Facebook user review

"There is only one work I can think of to describe Centerpoint...malpractice. You'll be hearing from my lawyer"

Patient review on HospitalStats

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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