Trusted Senior Primary Care in Independence, MO |…
Geriatric Medicine • Independence, MO
Clinic Type
Geriatric Medicine
Address
The Palmer Center, Pleasant Street, Independence, MO
Phone
+1 913-224-2113
info@archwellhealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes
Services Offered
Technology & Equipment
Team
Insurance & Payment
Medicare Advantage Partners at this Location include various Medicare Advantage plans.
Languages Spoken
Current Offers
New Member Special — null
FAQs
What services are available at ArchWell Health Independence?
Primary care, preventive health screenings, nutrition education, labs, vaccinations, care management, social work referrals, and telehealth options including cardiology telehealth.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Dedicated Senior Medical Center): 4.8 out of 5 stars (51 reviews)
- Oak Street Health (Truman Primary Care): 4.49 out of 5 stars (279 ratings)
- WebMD/Vitals (CenterWell Independence): 3.5 to 3.7 out of 5 stars (variable by provider) (60 ratings)
Patients praise
- Physicians are described as thorough, compassionate, and attentive listeners
- Convenient same-day appointment availability at some locations
- Clean and well-maintained waiting rooms and common areas
- Staff members are generally perceived as friendly
Common complaints
- Difficulty scheduling prompt follow-up appointments
- Inadequate facility accessibility for wheelchair users (specifically lab areas)
- Challenges in communication and timely follow-up regarding test results
- Lack of patient exposure to the primary physician (often seeing nurse practitioners only)
"It's not equipped for wheelchair bound patients, as myself. The lab area is a very small closet area, that I cannot even get my wheelchair into."
— Birdeye review for Dedicated Senior Medical Center"The receptionist offered me an appointment THREE (3) WEEKS later. The receptionist needs to be better trained in getting hospital follow up appointment priority!!!"
— Vitals review for CenterWell Independence"Dr. Gibbs is an outstanding doctor... I received exceptional health care at every visit... I’m deeply appreciative of the office staff, nurses, and building/custodial staff."
— LocalityBiz review for Dr. Lawrence Gibbs (CenterWell)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Louis Orlando, MD, Internist | Independence, MO | WebMD — Oct 7, 2025
- Michelle Tholen, MSN, PMHNP-BC at Success Health System LLC — Aug 28, 2025
- New Providers Now Accepting Patients Near KC — May 26, 2026
- Direct Primary Care: Smart Family Health This Winter — Oct 13, 2025
- CENTERPOINT MEDICAL CENTER APPOINTS SABRINA KIDD, MD, AS CHIEF MEDICAL OFFICER - News — Dec 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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