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About

Diamond Pharmacy Services is the nation’s largest correctional pharmacy provider and Pennsylvania’s largest independently-owned long-term care pharmacy. Founded in 1970 and headquartered in Indiana, PA, the company serves over 700,000 correctional patients across 49 states. It operates as a privately held pharmaceutical manufacturing company with multiple US offices and international presence in Bahrain and Zimbabwe.

Clinic Type

Pharmacy Services

Address

645 Kolter Drive, Indiana, PA 15701, US

Phone

(800)882-6337

Email

info@diamondpharmacy.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Correctional Pharmacy
  • Long-Term Care
  • Medical Supply
  • Clinical Support
  • OPTICS clinical pharmacy team

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Indeed (Employee reviews): 1.5 to 1.8 out of 5 stars (employee ratings) (approximately 32-50 reviews)

Patients praise

  • recognition as the nation's largest correctional pharmacy provider for Diamond Pharmacy Services
  • specialized clinical focus and institutional experience in correctional pharmacy management

Common complaints

  • allegations of delayed or improper medical treatment and medication management in Indiana correctional facilities
  • regulatory scrutiny and disciplinary actions by the Indiana Board of Pharmacy regarding controlled substance management at correctional facilities
  • legal complaints filed by inmates regarding pharmacy-related medical care and oversight
  • negative employee experiences and low workplace ratings for major correctional pharmacy service providers

"Despite public scrutiny and complaints from inmates and their attorneys, the Indiana Department of Correction has renewed its contract with its third-party health services provider for up to another year. Many state inmates... have raised service concerns... claiming that the staff... have delayed medical treatments and provided improper medication."

Inside Indiana Business

"The Board... issues the following Findings of Fact, Conclusions of Law... [Miami Correctional Facility] had failed to provide effective controls and procedures to guard against the theft of controlled substances... renews the license of the Applicant on indefinite probation."

Indiana Board of Pharmacy (State of Indiana)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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