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About

JWM Neurology, PC (JWM Neurology LLC) is a private medical practice based in Indianapolis, Indiana, offering comprehensive adult and pediatric neurology, sleep medicine, multiple sclerosis care, clinical research, and infusion services. Founded in 1975, it operates 14 offices across Indiana and employs about 41 staff. The practice emphasizes neurology care for both adults and children and provides access to ongoing clinical studies. Main contact numbers include 800.801.0262 and 317.308.2800. Note: They do not provide medical advice on social media.

Clinic Type

Neurology Clinic

Address

Indianapolis, Indiana

Phone

+1 317-308-2800

Email

medicalaffairs@jwmneuro.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Neurology
  • Sleep Medicine
  • Clinical Research
  • Infusion Center
  • Child/Adolescent Neurology
  • Adult Neurology
  • JWM Physicians and Advanced Practice Providers

Technology & Equipment

  • Clinical Research infrastructure
  • Infusion Center services

Team

  • JWM Neurology physicians and advanced practice providers, Neurologists, Sleep Medicine physicians, Advanced Practice Providers — Medical team

Insurance & Payment

Languages Spoken

  • English

Current Offers

New Patient Offer

FAQs

What conditions do you treat?

All types of neurological conditions for adults and children.

Do you have a clinical research program?

Yes, they offer a Clinical Research section with enrolling studies and previous studies.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Yelp (South Indianapolis): 2.5/5 (25 reviews)
  • Apple Maps/Yelp (General): 1.4/5 (25 reviews)
  • Yelp (Carmel): Not explicitly stated numerically, but generally low based on context (33 reviews)

Patients praise

  • Some patients express satisfaction with the medical providers (doctors) and their assistants

Common complaints

  • Poor administrative/office management (phone communication difficulties, failure to return calls)
  • Difficulty obtaining prescription refills
  • Dissatisfaction with customer service and front desk staff demeanor
  • Concerns over billing practices and high out-of-pocket costs
  • Long wait times for test results and appointment scheduling
  • Perceived lack of attentiveness or care regarding patient health concerns

"The Doctors have been great, but their business office staff has been a complete nightmare. Do not EVER accept a referral for this office."

Apple Maps/Yelp Reviewer (CGC G.)

"Worst place ever staff is rude and your phone calls will never be returned I've left 25 messages and still have not got a call back."

MapQuest/Yelp Reviewer (Dean F.)

"My doctor- Dr. Gentry is great and so is his assistant. I wish I had more access to him though. My issue is the front desk staff - rude."

MapQuest/Yelp Reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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