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Clinic Type

Therapy Clinic

Address

8606 Allisonville Road Suite 120 Indianapolis, IN 46250

Phone

(317) 951-9358

Email

info@elliementalhealth.com

Opening Hours

Mon-Fri: 8AM–8PM; Sat: 8AM–12PM

Telehealth

Yes (in-person or online care)

Services Offered

  • Mental health therapy
  • Group therapy
  • In-person therapy
  • Online therapy
  • Cognitive Behavioral Therapy (CBT)
  • Trauma-focused therapy
  • Postpartum support
  • PTSD treatment
  • Self-harm support
  • Social anxiety treatment
  • Customized counseling
  • Therapist bios
  • Care coordination
  • Client access/mobile scheduling (implied by booking)

Technology & Equipment

  • Telehealth/online therapy
  • Client access portal (implied)
  • Valant (therapy tech) URL shown in extras: https://www.valant.io/myio/IN152/

Team

  • Nikki, Bachelor’s in Psychology, Master of Social Work (MSW) from University of Indianapolis — Therapist

Insurance & Payment

  • Aetna
  • Anthem Blue Cross Blue Shield
  • Anthem Medicaid
  • Caresource Marketplace
  • Caresource Medicaid
  • Cigna/Evernorth
  • Community Health Direct
  • Community Care - VA
  • Encore Health
  • Imagine Health
  • Indiana Medicaid
  • IU Health Plans
  • Lyra
  • MD Wise
  • Medicare
  • MHS Medicaid
  • New Avenues EAP
  • Optum
  • Partners Health Direct
  • Self-pay
  • SIHO
  • United Healthcare Community Medicaid

Not explicitly listed beyond the full payment/insurance list; accepts self-pay and a broad set of insurers per location page.

Self-pay, Insurance accepted per list above, Insurance

Languages Spoken

  • English

Pricing

  • Not publicly listed; contact clinic for pricing
  • Full list of payments and insurances accepted at location

FAQs

What services are offered at the Indianapolis-Castleton clinic?

Mental health therapy services including in-person and online care, group therapy, and personalized care.

How can I contact the clinic?

Call 317-951-9358 or email [email protected]

What are the clinic hours?

Mon-Fri: 8AM to 8PM; Sat: 8AM to 12PM

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Jane Pauley Community Health Center, Castleton (Birdeye/Google): 3.9 stars (55 reviews)
  • Jane Pauley Community Health Center, Castleton (LocalityBiz aggregate/reviews): star ratings appear mixed across reviews (e.g., includes 1-star entries) (not stated in source snippet)

Patients praise

  • Some reviewers describe staff as professional, caring, and respectful at the Castleton location
  • Positive comments mention scheduling/communication and perceived cleanliness/parking convenience
  • Some reviews recommend specific clinicians (e.g., a named nurse practitioner) as knowledgeable and courteous

Common complaints

  • Negative reviews complain about rude/dismissive treatment and not listening to concerns
  • Some reviewers report scheduling/communication problems (e.g., late calls, rescheduling)
  • Other negative reviews allege poor access/response and administrative barriers (e.g., inability to contact clinicians directly, platform/cancellation-fee complaints)
  • At least one review expresses extreme dissatisfaction and medication access issues (LifeStance)

"“Jane Pauley Community Health Center, Castleton has a 3.9 star rating with 55 reviews.”"

Birdeye review summary for Jane Pauley Community Health Center, Castleton

"“The doctor told me, ‘There are no tests for autism.’ … left me completely confused.”"

LocalityBiz reviews snippet for Jane Pauley Community Health Center, Castleton

"“This is the only healthcare provider … that doesn't let you cancel an appointment via their portal… charge a $75 cancellation fee 48 hours before the appt.”"

LocalityBiz reviews snippet for LifeStance Therapists & Psychiatrists Indianapolis

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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